Not receiving email notifications to subscribed threads.

[Rod]

I think this is one for the admins, as you have seen you're not the first person to have this issue. Have you tried logging out and back in to the forums?


Sent from my iPad using Mac-Forums

[Tomos]

Same here no emails
David

[pine man]

I think this is one for the admins, as you have seen you're not the first person to have this issue. Have you tried logging out and back in to the forums?


Sent from my iPad using Mac-Forums

I was loathe to do that but I have just tried and it appears to have made no difference.

[chscag]

Thanks all. We will look into it.

[pine man]

Thanks all. We will look into it.

Seems to have worked, whatever you did. I started getting emails yesterday

Thanks.

[Tomos]

Diolch yn fawr
David

[pm-r]

I just got hit with this Not receiving email notifications to subscribed threads problem that seems to have just started a few days ago.

I have not made any changes and does anyone know what the cause is or how we fix the problem.

My Settings appear to still be correct:

Screen Shot 2019-10-19 at 12.44.17 PM.png


PS: I also posted a note to the webmaster but have not received a reply.


- Patrick
======

[chscag]

@Patrick:

I just checked our data base stats for your profile and it very definitely shows "Instantly, using email".

I have no idea why you're not receiving email notification when subscribed to a thread. Might be something on your end but we will keep looking here to see if maybe our software is acting up.

Charlie

[pm-r]

I have no idea why you're not receiving email notification when subscribed to a thread. Might be something on your end but we will keep looking here to see if maybe our software is acting up.

Charlie

I don't think and I would be very surprised if the problem was something to do with my end especially considering all other emails are working and those from other V bulletin boards and also when I boot from another operating system, everything else but emails from Mac forums.com are working as expected.

So definitely something at Mac-forums.com end and associated with the bulletin is causing the problem, just the same as it is for the others I would guess.


- Patrick
======

[krs]

Patrick,

Are you not getting ANY email notification from any subscribed thread at mac-forums.com or just some of them?

I have been receiving email notifications today - no problem.
Email sometimes come in quite late (long after they have been sent), but that is not a mac-forum.com problem.

PS: If I compare the messages in my Apple Mail inbox with my mac-forums.com subscription list, they match - there is no subscription listed where I did not get the email notification.

[pm-r]

Patrick,
Are you not getting ANY email notification from any subscribed thread at mac-forums.com or just some of them?

Zero, nada, absolutely no emails received thanks krs, from mac-forums.com or anywhere related to any forum subscriptions.

And not on any of my Mail accounts used on either Mac os partitioned versions I've tried, nor any sign of any using webmail.


- Patrick
======

[krs]

Weird....

I got an email notification about your post dated 10:14pm and your post here also shows 10:14pm, so email notification for that post was immediate.

I would check with whoever runs the email server you use.

I have trouble once in a while with the email server I use, but that usually involves all emails sent to me.
Somehow they get stuck at the email server and then, when that gets fixed, I get a whole raft of them.

[pm-r]

I would check with whoever runs the email server you use.

I doubt that that would help as all other email is working, even vbulletin subscription emails from ehMac.ca.


- Patrick
======

[krs]

So...from what I read is that you only have the problem with email notification from mac-forums.com but other emails to you come in.
And also that no other mac-form member has a problem receiving notification emails - at least nobody piped up in this thread so far.

Seems to ne the most logical explanations are
1. the mac-forum software for some reason doesn't actually send a notification email to you. Maybe there is a "sent" folder the mods can check, like a 'sent' folder in Apple Mail
2. The emails from mac-forum.com get automatically blocked by the spam filter at the mail server end.
That happened to me with email notifications from Enbridge Gas. I never got any bills and after a while they were getting upset because the bills were not paid.
When I checked with my email provider, it turned out that these emails from Enbridge Gas were blocked by their automatic spam detection, they never even made it to my inbox as a possible "spam" email.
Maybe there is something about the mac-forum email notification that triggers the spam filter at your mail server.

[pm-r]

@Admins

I have no idea why you're not receiving email notification when subscribed to a thread. Might be something on your end but we will keep looking here to see if maybe our software is acting up.

Charlie

NOTE to ADMINS:

Is there any progress being made on this mac-forums lack of notifications email problem that's still occurring with my account???

All my settings seem to be correct and I've even tried resetting the applicable ones the best I can. The email problem is only happening with this particular forum so something at your end appears to be goofy and not working.

For those who posted with a similar problem, has your notifications email problem been fixed?? But of course you won't get notification of this notice if it hasn't, and won't know that you might need to reply only if you happen to come across the thread!!!


- Patrick
======