View Full Version : Apple music "Gathering Information about your iTunes library"

01-06-2017, 10:46 PM

I just signed up for Apple Music and I like it but when I try to add my own songs to my iCloud Music Library, it seems to be stuck on this step: "Gathering Information about your iTunes library"


The above is all of the information I have. I'm not sure exactly what it's doing but it's been at that exact same spot for an hour. I can't tell if it's having trouble on a certain song, or what exactly it is. I'm fine waiting if it simply just takes long, but the third that it's all ready "gathered" took hours already.

And also, there re songs that giving me the option of "adding to my iCloud Music library" that are already on my icloud music library because I can stream them on my phone from my music library.

Can anyone help and is there a way I can see more detail as to what is going on? Thanks!

01-07-2017, 02:13 PM
We're you able to get this sorted? Did you look at the Apple Music page here, https://www.apple.com/music/? This article from MacWorld may be able to help, http://www.macworld.com/article/2934744/software-music/apple-music-faq-the-ins-and-outs-of-apples-new-streaming-music-service.html.