View Full Version : Shutdown

12-04-2016, 11:43 AM
Hardware Overview:

Model Name: MacBook
Model Identifier: MacBook7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB71.0039.B09
SMC Version (system): 1.60f6
Serial Number (system): W8028CWTF5W
Hardware UUID: 992C133C-C511-594B-85EE-13A8867C9318
Sudden Motion Sensor:
State: Enabled

Problem is it will not Shutdown or restart
Noticed Finder will not start and this is when the shutdown problem started .

12-04-2016, 11:44 AM
Forgot to mention running el capitan 10.11.6

12-04-2016, 03:56 PM
Not good. And as this is a 2010 model Apple declares it obsolete. Have you got another hard drive you coulod try?

12-04-2016, 06:15 PM
Yep I got spare hd will try it .

Randy B. Singer
12-05-2016, 02:03 AM
Problem is it will not Shutdown or restart

Usually this is caused by some process that can't be quit, and because the process can't be quit, shutdown is cancelled.

You can find the culprit by using Activity Monitor, which resides in your Applications/Utilities folder.

Quit all running apps, and then see what is still running in Activity Monitor. If you find something that is suspect, highlight it and hit the Quit button.

Rod Sprague
12-05-2016, 02:54 AM
Or check the list of apps running in Force Quite under tha Apple menu. Any "not responding" apps can be forced to quite there. Then if this helps we can trouble shoot the offending app.