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  1. #1
    2017 MacBook Air just shuts down for no reason
    krs's Avatar
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    2017 MacBook Air just shuts down for no reason
    I have a 2017 MacBook Air that just shut down in the middle of playing a movie from Amazon prime.

    Started up fine after that as if nothing had happened.

    Is there a log file somewhere that could give me a hint what might have happened?

    Power btw was plugged in at the time with the charger light green, ie battery fully charged.

  2. #2
    2017 MacBook Air just shuts down for no reason
    MacInWin's Avatar
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    Could it be that the Energy Saver settings in System Preferences had a setting for the machine to turn off the screen? I've had than happen when viewing a long video and no entry from me on keyboard, trackpad or mouse and even though the video is running, it just goes into power off and asleep mode.
    Jake

  3. #3
    2017 MacBook Air just shuts down for no reason
    krs's Avatar
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    Thanks Jake - that is definitely a possibility.

    Happened a few times on my Mini -I found it rather annoying that the software doesn't recognize a video playing as the computer being used.
    I'll check the settings next time I have access to that Mac.

  4. #4
    2017 MacBook Air just shuts down for no reason
    MacInWin's Avatar
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    Yep, it is annoying to have to change the Energy settings to stream a long video, but I can sort of understand why it is. The system is ALWAYS doing something, so sleep can't really be based on CPU activity. (Actually, it could, but what YOU want it keep it open probably isn't what I want to keep it open, so Apple just ducks and looks for interaction. That's wrong for everybody, which is, in some strange way, "fair," I guess.
    Jake

  5. #5
    2017 MacBook Air just shuts down for no reason
    pm-r's Avatar
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    I have a 2017 MacBook Air that just shut down in the middle of playing a movie from Amazon prime.

    Started up fine after that as if nothing had happened.

    Any chance that the MacBook Air just figured it was a really lousy movie and just shutdown.






    - Patrick
    ======

  6. #6
    2017 MacBook Air just shuts down for no reason
    krs's Avatar
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    Quote Originally Posted by pm-r View Post
    Any chance that the MacBook Air just figured it was a really lousy movie and just shutdown.






    - Patrick
    ======
    Definitely a good possibility - although if the MBa was smart enough to figure that out, it should shut down much more often.
    Last edited by krs; 04-30-2020 at 01:01 PM.

  7. #7
    2017 MacBook Air just shuts down for no reason

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    Quote Originally Posted by krs View Post
    I have a 2017 MacBook Air that just shut down in the middle of playing a movie from Amazon prime.

    Started up fine after that as if nothing had happened.

    Is there a log file somewhere that could give me a hint what might have happened?

    Power btw was plugged in at the time with the charger light green, ie battery fully charged.
    Perhaps it was just a poor quality movie, they do occur on Netflix as well as Amazon Prime.

    Just got a new Panasonic 40" Smart TV. My broadband is running fine and I connect to my TV wirelessly, but often have to reset my username and passwords. My hub is in my 2nd bedroom office, plus I use a Netgear dual channel
    wireless booster. At last Panasonic has accepted that the TV is not fit for purpose and anew one is on it's way to me. However, to be honest, we get a better quality picture using my wife's MacBook Pro Retina which has an HDMI socket which I connect to the TV mirrored.

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