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  1. #1
    Kernel Panic Late 2015 Macbook Pro
    A client of mine has had repeated kernel panics and I was wondering if anyone here knew what is going on. Here is the log:

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff8010bcfdab): Kernel trap at 0xffffff7f93007c1c, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x00000001125b08d8, CR3: 0x0000000013faa000, CR4: 0x00000000003627e0
    RAX: 0xffffff80fb94ff40, RBX: 0xffffff802ecdfa00, RCX: 0xffffff7f9316d2c0, RDX: 0x0000000000000001
    RSP: 0xffffff811c87bdf0, RBP: 0xffffff811c87be10, RSI: 0xffffff8033f70a00, RDI: 0xffffff802423a900
    R8: 0xffffff8022ce9800, R9: 0x0000000000000001, R10: 0xffffff80251320bc, R11: 0x0000000000000001
    R12: 0x00000001000005e6, R13: 0xffffff8011090280, R14: 0xffffff8033f70a00, R15: 0xffffff8033f70a00
    RFL: 0x0000000000010286, RIP: 0xffffff7f93007c1c, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff80fb950040, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff811c87ba80 : 0xffffff8010adab52
    0xffffff811c87bb00 : 0xffffff8010bcfdab
    0xffffff811c87bce0 : 0xffffff8010bebc03
    0xffffff811c87bd00 : 0xffffff7f93007c1c
    0xffffff811c87be10 : 0xffffff7f9300c213
    0xffffff811c87be40 : 0xffffff7f9300e1ab
    0xffffff811c87be60 : 0xffffff7f9300cf38
    0xffffff811c87be90 : 0xffffff8011090348
    0xffffff811c87bed0 : 0xffffff80110b330e
    0xffffff811c87bf10 : 0xffffff801108f4a4
    0xffffff811c87bf90 : 0xffffff801108f727
    0xffffff811c87bfb0 : 0xffffff8010bca3f7
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(205.14)[17F22BD7-CC39-324C-B6D7-9D351213FA79]@0xffffff7f92ff8000->0xffffff7f93063fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[5F5B9213-0BE4-33DA-9DC6-5859D824DC7D]@0xffffff7f91416000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f91ed0000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    15G22010

    Kernel version:
    Darwin Kernel Version 15.6.0: Thu Jun 21 20:07:40 PDT 2018; root:xnu-3248.73.11~1/RELEASE_X86_64
    Kernel UUID: 7564B0E7-EB5D-3887-BA79-59C870165AB1
    Kernel slide: 0x0000000010800000
    Kernel text base: 0xffffff8010a00000
    __HIB text base: 0xffffff8010900000
    System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

    System uptime in nanoseconds: 14100230150160
    last loaded kext at 48872523687: com.google.drivefs.filesystems.dfsfuse 35.0.13 (addr 0xffffff7f9367c000, size 94208)
    last unloaded kext at 11332605572584: com.apple.driver.IOBluetoothHIDDriver 4.4.6f4 (addr 0xffffff7f9208e000, size 73728)
    loaded kexts:
    com.google.drivefs.filesystems.dfsfuse 35.0.13
    com.symantec.nfm.kext 8.3.1f45
    com.symantec.ips.kext 8.4.3f20
    com.symantec.internetSecurity.kext 8.3.1f45
    com.symantec.SymXIPS 9.0.1
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AGPM 110.22.0
    com.apple.driver.ApplePlatformEnabler 2.6.0d0
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleGraphicsDevicePolicy 3.12.7
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleHDA 274.12
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 4.4.6f4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelBDWGraphics 10.1.4
    com.apple.driver.AppleHV 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 4.4.6f4
    com.apple.driver.AppleBacklight 170.8.9
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleSMCLMU 208
    com.apple.driver.AppleCameraInterface 5.46.0
    com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.4
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleMCCSControl 1.2.13
    com.apple.iokit.SCSITaskUserClient 3.7.7
    com.apple.driver.AppleUSBCardReader 3.7.1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
    com.apple.BootCache 38
    com.apple.iokit.IOAHCIBlockStorage 2.8.5
    com.apple.driver.AppleAHCIPort 3.1.8
    com.apple.driver.AppleTopCaseHIDEventDriver 86
    com.apple.driver.AirPort.Brcm4360 1042.2.1a2
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 4.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 4.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 163
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 274.12
    com.apple.kext.OSvKernDSPLib 525
    com.apple.iokit.IOSurface 108.3.2
    com.apple.driver.CoreCaptureResponder 1
    com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 4.4.6f4
    com.apple.iokit.IOBluetoothFamily 4.4.6f4
    com.apple.driver.AppleGraphicsControl 3.12.9
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleHDAController 274.12
    com.apple.iokit.IOHDAFamily 274.12
    com.apple.iokit.IOAudioFamily 204.4
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 6.0.0d7
    com.apple.AppleGraphicsDeviceControl 3.12.9
    com.apple.iokit.IOAcceleratorFamily2 205.14
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleSMBusController 1.0.14d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.2
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
    com.apple.iokit.IOUSBMassStorageDriver 1.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
    com.apple.driver.usb.cdc 5.0.0
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.iokit.IOAHCIFamily 2.8.1
    com.apple.driver.AppleHIDKeyboard 181
    com.apple.driver.AppleMultitouchDriver 304.12
    com.apple.driver.AppleHIDTransport 5
    com.apple.driver.AppleHSSPIHIDDriver 43
    com.apple.driver.AppleThunderboltNHI 4.0.4
    com.apple.iokit.IOThunderboltFamily 6.0.2
    com.apple.iokit.IO80211Family 1110.26
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.AppleHSSPISupport 43
    com.apple.driver.AppleIntelLpssSpiController 2.0.60
    com.apple.driver.AppleIntelLpssGspi 2.0.60
    com.apple.driver.AppleIntelLpssDmac 2.0.60
    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
    com.apple.driver.usb.AppleUSBXHCI 1.0.1
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.iokit.IOUSBHostFamily 1.0.1
    com.apple.driver.AppleUSBHostMergeProperties 1.0.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 417.4
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 4.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro12,1, BootROM MBP121.0167.B15, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7
    Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445364533303445452D45474346000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.95.178.1a2)
    Bluetooth: Version 4.4.6f4, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: MARVELL Raid VD, 479.95 GB
    Serial ATA Device: MARVELL VIRTUAL
    USB Device: USB 3.0 Bus
    USB Device: Bluetooth USB Host Controller
    USB Device: 2.4G Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

  2. #2
    Kernel Panic Late 2015 Macbook Pro
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    12,391
    Rep Power
    24
    What are they doing when this happens? What version of macOS? What frequency does this happen at? Does it happen in Safe Mode?
    --
    Regards
    ...Ashwin


  3. #3
    Kernel Panic Late 2015 Macbook Pro
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    6,310
    Your Mac's Specs
    iMac 5K Retina 27", August 2019, 3.6GHz Intel Core i9, Memory 32GB, 2TB SSD, macOS Mojave 10.14.6
    Rep Power
    21
    A Google search brings up the macOS as: El Capitan 10.11.6 (15G22010) / July 9, 2018 - (Reference - OS X El Capitan - Wikipedia See summary on right side)

    Ian
    Ian

  4. #4
    Kernel Panic Late 2015 Macbook Pro
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    7,546
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone 11 Pro, an iMac, plus ATVs, AWatch, MacMini
    Rep Power
    28
    Your client has Symantec antivirus installed. It is not needed and not helpful. Have the client uninstall it following Symantec instructions to get rid of it. Also, I think, Something from Google labeled com.google.drivefs.filesystems.dfsfuse, is installed, which if it related to a third party drive named Fuse, which is a tool to write to Windows-formatted NTFS drives. If that isn't needed, get rid of that, too. If it is needed, consider ParagonNTFS, which is the utility recommended here. If it is something else, then consider if it is really needed. Personally, I tend to distrust just about anything from Google, but not everyone is so inclined. Anyway, do what can be done, then see if the panics stop.
    Jake

  5. #5
    Unfortunately, Symantec is required for our company and Paragon is a real estate lookup, which all agents in the country use. Do you think that is what is causing the kernel panics?

    - - - Updated - - -

    Disregard the Paragon statement. I'm going to see what that Google product is being used for.

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