Done and dusted (see #9), back in ten days.
Originally Posted by pm-r
My co-worker took her MBPro into the apple store because the website said it was on the recall list. They said two weeks. It would be sent it off and have run test on it. If the battery was not affected it would come back the same as it was when she took it in with the same battery in it. They told her that even though the MBPro was on the recall list it still might not be affected and thus not get a new battery.
We shall see....
Man...I'd sure be some miffed off if I had to go without my MBPro for some two weeks and then have it come back with no fix made and probably would have to spend some more of my time to restore it with the backup I had made.
I think my language would be rather loud and blue...
I hope that's not the case for your co-worker.
Patrick, you are ALWAYS miffed at Apple :D
But frankly I'd be happy either way. If the battery is bad and they replace it, great. If the battery is good and they verify that, also good. Much better than me not knowing whether the battery might catch fire!
Originally Posted by MacInWin
Not at all always miffed at Apple Jake, but wouldn't you expect them to know if one of a batch of bad betteries had been installed just by using the serial number???
I believe doing so is known as part of what is generally known as Quality Control.
Actually, I'm rather surprised that you wouldn't be too upset by going without your Mac for 2 weeks while they check out the battery that was installed, but then again you have several Macs you could use in the interim which not all users have such an option.
Patrick, it was a poor attempt at a joke. Sorry I wasn't more clear.
What I suspect, given Apple's approach to this problem, is that a series of batteries were delivered to Apple, some of which came with a defect, but not all of them. They then installed that batch of batteries into a certain series of machines, whose serial numbers they know, but they don't know which batteries in that series are bad. So, in that range of machines, some of the batteries have a defect, some don't. Those that don't, don't have to be disassembled, unglued, whatever they have to do. I also suspect they have a way to test for the defect in the battery. But that test requires depot level tools. So they recall the entire range of X machines, looking for Y defective batteries. Bad ones, they replace, good ones, then send back to the owner right away. Either way is, as I said, OK with me because at the end of the day, the returned Mac should not catch fire from the battery, which is a very good thing. I've had various Macs sent to depot before (Once for a swelling battery that pressed on the keypad and made it fail and once for a failing hard drive during the warranty period) and I just went without for the week or so it took. Yes, I have others that I could use, but I don't need it for work and I'm not so dependent on it that I can't go a week without it.
So, would I be miffed at Apple if it turned out that my battery was OK? Nope. Would I be miffed it it was bad and they replaced it? Nope. In both cases, at the end of the day, I have a known good battery in a known good Mac. And that is the goal.