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Thread: MBP 2013 issue

  1. #1
    MBP 2013 issue
    All of a sudden my MBP would start to crash at around 30% Battery...

    Took it to Apple ran diagnostics..Battery at 89 % Hardware logic board ETC all ok...So sugestion was to do a back up asap open Firevault decrypt intall Mojave close firevault and go for it...

    Seemed ok but now it wont start up at all...Soon as the progress bar on login reaches the end black screen no response...

    I am thinking of wiping it clean and reinstalling OS....How might one approach this from here given i can not log in ?

    Thanks in advance

  2. #2
    MBP 2013 issue
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
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    41,404
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    Quote Originally Posted by rooeey View Post
    All of a sudden my MBP would start to crash at around 30% Battery...
    How does it run when plugged in?

    Also...when batteries get older...sometimes the battery % & runtime you see is not always accurate. I used to have an iPhone that consumed battery power fairly normally down to about 40-50% (just like a new battery)...but sometimes when it got down to 40-50%...suddenly it would unexpectedly drop to 10% & I'm getting the low battery warning. After replacing the battery...all was fine.

    One more thing...how many cycles on the battery?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Ok so tried again last night and i now think this is a new issue..Not the power one..


    Message below..

    PANIC MEDIC BOOT..

    A third party kernel extension was preventing the machine from successfully booting.
    All third party kernel extension have been dissabled.
    You will be prompted to re-enable them in security and privacy System preferences pane as they are used..

    Also the only recent install was Majove ..
    Last edited by rooeey; 10-03-2018 at 05:59 PM. Reason: aditional info

  4. #4
    Started up in safe mode wiped disc tried to re install os but no disc recognised..What have i done...

  5. #5
    MBP 2013 issue
    pigoo3's Avatar
    Member Since
    May 20, 2008
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    U.S.
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    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    Have you tried booting into the Recovery Partition...launching Disk Utility...and then doing "Repair Disk"?

    Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  6. #6
    Yes i did ...Had to verify disk first...
    But the saga continues...It defaulted to install Mountain Lion after internet recovery..
    I did this and now want to upgrade to El Capitan so i can upgrade to High Sierra and use my back up...
    Probelm now a new one...Wont let me upgrade to High sierra ...I get the message apple store error try again later followed by another message that i must upgrade to complete transaction...Seems to be a loop i can not escape..
    I was thinking of wiping again and trying to go straight to High sierra install.....Is there a way ???

  7. #7
    MBP 2013 issue
    pm-r's Avatar
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    I did this and now want to upgrade to El Capitan so i can upgrade to High Sierra and use my back up...

    What kind of a backup do you have that you can't use when you actually need it?

    That seems a bit bizarre to me unless I'm misunderstanding something.





    - Patrick
    ======

  8. #8
    MBP 2013 issue
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,404
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    Quote Originally Posted by rooeey View Post
    But the saga continues...It defaulted to install Mountain Lion after internet recovery..
    That's probably because Mountain Lion (10.8) is what your 2013 MacBook Pro originally shipped with.

    Quote Originally Posted by rooeey View Post
    I did this and now want to upgrade to El Capitan so i can upgrade to High Sierra and use my back up...
    Check out this article...it explains how to upgrade to High Sierra:

    https://blog.trendmicro.com/how-to-u...s-high-sierra/

    HTH,

    Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  9. #9
    MBP 2013 issue
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    Any chance that Apple still allows this method???:

    How to upgrade to OS X El Capitan
    https://support.apple.com/en-us/HT206886


    EDIT:
    Don't get your hopes up here, just a quick look and peruse and re-reading their directions, it seems that once again the Apple site and directions are being controlled by some incompetent idiots, but maybe it will still works for some that need it. Hopefully…







    - Patrick
    ======
    Last edited by pm-r; 10-07-2018 at 11:51 PM.

  10. #10
    MBP 2013 issue
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,084
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    We already have a thread showing the URL to directly download High Sierra. Why not try that and create a USB flash drive installer from the download.

    Read thru this thread:

    https://www.mac-forums.com/macos-ope...nload-url.html

  11. #11
    UPDATE...
    After spending 1.27 hours on the phone with Apple and getting bumped up to a senior supervisor the issue with the update was that we are running on two factor auth and when i was trying to update there was an issue as i was now on a pre two factor OS..

  12. #12
    MBP 2013 issue
    Rod's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    5,488
    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
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    14
    I would be interested in knowing where you got the initial advice from. Firstly it is not necessary to encrypt your drive in the first place but having decrypted it I would have been inclined to check all was well with all functions of the device. If so I would have then done another full backup of the device preferably as a clone (you don't mention how you backed up so I'll assume you used Time Machine). That would have given you a bootable version of your HD.
    Also you don't mention which model MBP you have so I'm not even sure if it's capable of running Mojave.
    chscag's advice is probably the best way to go at this point but I get the impression that your MBP is unusable now. If you can access online restore you may need to go that way, reinstall the original OS (Mountain Lion) and follow Pigoo3's advice (and links) to upgrade to El Capitan and from there to Sierra/High Sierra.
    Obviously if this is not possible it will be a trip to an Apple Service centre.
    I used to be conceited but now I'm perfect.

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