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  1. #1
    New 2015 13 inch Macbook Pro Keyboard and Trackpad not working
    Hi All
    Is anybody else experiencing this problem ... my Macbook Pro 13 inch is a few weeks old and suddenly today when trying to work on it, first the trackpad stopped responding, then after a force reboot the keypad also does not respond.
    I am using a bluetooth keyboard and mouse successfully

  2. #2
    New 2015 13 inch Macbook Pro Keyboard and Trackpad not working
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,063
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    Try an SMC Reset:

    https://support.apple.com/en-us/HT201295

    If that doesn't work…have Apple look at it…or return it. It's only 3 weeks old.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Thx Nick, tried SMC reset ... still no response

  4. #4
    New 2015 13 inch Macbook Pro Keyboard and Trackpad not working
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,063
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    You really shouldn't be experiencing this sort of trouble with a 3 week old computer. Have Apple look at it.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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