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  1. #1
    Eligible for replacement Macbook Pro?
    I bought a Unibody Macbook Pro in december last year, from Currys (UK) and not the Apple shop.

    I have these problems....

    1. Runs very very hot. Hovers at 65/70oC idle. Exporting movies in iMovie or anything like that it peaks at 90oC.
    2. Due to the heat, the lid has warped; only one side shutting closed fully. When lifted upright (i.e when i put it in my bag for school) the lid pops open... so stuff gets in between my screen and keyboard.
    3. My right speaker rattles internally.
    4. There is a serious defect with my headphone jack - If i simply spin a headphone jack around inside the hole the music comes out of the built in speakers.... the jack doesn't seem to house headphones very well at all.

    Do you think i can request a replacement? Also, i have no Apple care; but is it covered on the years warranty?

    Thanks guys!

  2. #2
    Eligible for replacement Macbook Pro?
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    27,044
    Your Mac's Specs
    2018 MacBook Air / Core i5 @ 1.6GHz, 16GB, 512GB SSD
    Rep Power
    39
    There is a one year warranty, so if you're within that year, you should be good. I would highly recommend taking it to an Apple Store if possible.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3
    I have heard different opinions from people; mostly saying they won't replace it for me. I don't mind a repair, but amongst the other faults its surely the easier option.

    If you google the headphone jack problem (which is my biggest gripe) its widespread, however, everyone seems to say their headphone CONNECT. Mine actually don't, they slide into the jack without any pop or snap into place.

    I really hope they replace my laptop

  4. #4
    Eligible for replacement Macbook Pro?
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    27,044
    Your Mac's Specs
    2018 MacBook Air / Core i5 @ 1.6GHz, 16GB, 512GB SSD
    Rep Power
    39
    Hard to say, but I can almost guarantee you that a reseller will want to repair it. You have a much better chance at an Apple Store.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5
    Eligible for replacement Macbook Pro?
    iggibar's Avatar
    Member Since
    Apr 20, 2009
    Location
    Cleveland
    Posts
    4,215
    Your Mac's Specs
    yeahhhh...might need to look at my signature
    Rep Power
    15
    Just a quick question. Have you checked the inside for dust buildup? It's actually a VERY common cause for laptop/notebook heat buildup over time.

  6. #6
    Apple Warranty Check
    Quote Originally Posted by TheMagicTramp View Post
    I bought a Unibody Macbook Pro in december last year, from Currys (UK) and not the Apple shop.

    I have these problems....

    1. Runs very very hot. Hovers at 65/70oC idle. Exporting movies in iMovie or anything like that it peaks at 90oC.
    2. Due to the heat, the lid has warped; only one side shutting closed fully. When lifted upright (i.e when i put it in my bag for school) the lid pops open... so stuff gets in between my screen and keyboard.
    3. My right speaker rattles internally.
    4. There is a serious defect with my headphone jack - If i simply spin a headphone jack around inside the hole the music comes out of the built in speakers.... the jack doesn't seem to house headphones very well at all.

    Do you think i can request a replacement? Also, i have no Apple care; but is it covered on the years warranty?

    Thanks guys!

    Go To https://selfsolve.apple.com/GetWarranty.do and Enter your serial number, you should be able to get a new macbook.
    PacificBeach,SanDiego

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