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Thread: Tech Support!!!

  1. #1
    Tech Support!!!
    My roommates Mac is broken- it's flashing colors. She was doing work on it and it started flashing colors-
    She's getting a white screen, then a black screen,then it flashes, red, green, blue..

    is this a hard drive issue? shes an art student and can't afford to lose all the information!

    i posted this in the other section just because its an emergency!

  2. #2
    Tech Support!!!
    Waterpolo820's Avatar
    Member Since
    Jan 28, 2008
    Location
    the OC, SoCal
    Posts
    536
    Your Mac's Specs
    2x 2.2 C2D MBP 15", 3x Mac Classic, Mac Mini, iPhone 3G, Clamshell
    Rep Power
    13
    Did you call Apple care? this happened to me a while ago and they walked me through the steps, it's not a hard drive issue, but you need to call apple care to get the key combinations

  3. #3
    Tech Support!!!
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    27,044
    Your Mac's Specs
    2018 MacBook Air / Core i5 @ 1.6GHz, 16GB, 512GB SSD
    Rep Power
    39
    Try running the Apple Hardware Test and let us know what (if anything) you find out.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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