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  1. #31
    2011 iMac 27" No Upgrade Available

    Member Since
    Nov 30, 2011
    Posts
    68
    Rep Power
    9
    Well, after the System Recovery, so far all is fine. I have gone to the payment page on one of the sites that chronically crashed and so far it is working. I haven't actually made a purchase but I have been successful in opening pages that crashed previously. Stay tuned and thanks for all the help.

  2. #32
    2011 iMac 27" No Upgrade Available
    jasongoldworthy's Avatar
    Member Since
    Aug 28, 2017
    Location
    Wales, UK
    Posts
    303
    Your Mac's Specs
    iMac 27" 32GB i7 2.25TB Fusion OSX 10.15.5 late 2012
    Rep Power
    3
    great news

    that sounds promising and means there must have been some messed up files somewhere

    but im glad its working so far


    let us know how you get on
    iMac Late 2012 27"
    Intel Core i7 3770 32GB Ram
    2.25TB Apple Fusion Drive
    OSX 10.15.5

  3. #33
    2011 iMac 27" No Upgrade Available
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,929
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    44
    Quote Originally Posted by Mrgreentank View Post
    I signed off my regular (admin) account and signed into my new user account. Did I do this correctly?
    If you're back into your regular account...you're good to go.

    Quote Originally Posted by Mrgreentank View Post
    Also, an hour after I deleted my New User account it still says "Deleting account and Users & Groups preferences is removing a user account and saving the Home directory to a disk image.
    Since you have an SSD internally (fast)...this sounds like a software/software conflict issue of some sort.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  4. #34
    2011 iMac 27" No Upgrade Available

    Member Since
    Nov 30, 2011
    Posts
    68
    Rep Power
    9
    I am running an SSD that is about 3yrs old and 20% used so hopefully that is not the issue.

  5. #35
    2011 iMac 27" No Upgrade Available
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,929
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    44
    Quote Originally Posted by Mrgreentank View Post
    I am running an SSD that is about 3yrs old and 20% used so hopefully that is not the issue.
    I corrected myself. Missed the detail about the iMac having an SSD.

    I still like to troubleshoot issues like this with an external drive with a fresh/virgin install of the macOS on it (boot the computer from the external drive). This way you can determine if there's some sort of software/software conflict on the internal drive. And if the issues remain when booting from this external drive setup...then you know you probably do have a hardware issue of some sort.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  6. #36
    2011 iMac 27" No Upgrade Available

    Member Since
    Nov 30, 2011
    Posts
    68
    Rep Power
    9
    There is one other issue. Since the Apple rep had me make numerous changes waking from sleep can take over 30 seconds. Previously it was almost instantaneous. is there a setting for this?

  7. #37
    2011 iMac 27" No Upgrade Available
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,929
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    44
    Quote Originally Posted by Mrgreentank View Post
    There is one other issue. Since the Apple rep had me make numerous changes waking from sleep can take over 30 seconds. Previously it was almost instantaneous. is there a setting for this?
    Should be instant...like you experienced previously. I can't even imagine what changes the Apple rep had you do to cause wake from sleep to take 30 seconds.

    Here's another idea to try & see if you see any changes...boot your computer into "Safe Mode":

    How To Start Your Mac In Safe Mode - macReports

    HTH,

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  8. #38
    2011 iMac 27" No Upgrade Available

    Member Since
    Nov 30, 2011
    Posts
    68
    Rep Power
    9
    So,I booted into SAFE Mode. Tried to wake from a sleep and still takes about 30 seconds to awake. Any thoughts/advice would be appreciated.

  9. #39
    2011 iMac 27" No Upgrade Available
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,929
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    44
    Thanks for trying Safe Mode. Since this iMac has an SSD vs. an HD (many times HD's being mechanical they can fail)...what about the iMac's RAM? How much RAM is installed & what is the RAM configuration?

    Also...it's not impossible for SSD's to go bad as well. Having a known good external drive to troubleshoot with might help.

    Finally...I believe 2011 iMac's have a PRAM/NVRAM battery...maybe it needs to be replaced.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  10. #40
    2011 iMac 27" No Upgrade Available
    jpdemers's Avatar
    Member Since
    Aug 29, 2009
    Location
    New York City
    Posts
    33
    Your Mac's Specs
    2011 iMac, 2012 MB Pro
    Rep Power
    11

  11. #41
    2011 iMac 27" No Upgrade Available

    Member Since
    Nov 30, 2011
    Posts
    68
    Rep Power
    9
    There are 8 GB "Your Mac contains 4 memory slots, each of which accepts
    a 1333 MHz DDR3 memory module".

  12. #42
    2011 iMac 27" No Upgrade Available
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,929
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    44
    Quote Originally Posted by Mrgreentank View Post
    There are 8 GB "Your Mac contains 4 memory slots, each of which accepts
    a 1333 MHz DDR3 memory module".
    Was asking what the RAM configuration is. With 8gig of RAM installed & 4 RAM slots...actual RAM installed could be:

    2gig x 4 =8gig
    4gig x 2 = 8gig
    8gig x 1 = 8gig

    The main purpose of my inquiry was...maybe one of the sticks of RAM could be causing some of the troubles (startup time for example)...and maybe testing with fewer sticks of RAM installed could be something to try.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  13. #43
    2011 iMac 27" No Upgrade Available

    Member Since
    Nov 30, 2011
    Posts
    68
    Rep Power
    9
    Okay, thank you.

  14. #44
    2011 iMac 27" No Upgrade Available
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    13,275
    Rep Power
    20
    Try running EtreCheck.

    EtreCheck download site:
    EtreCheck

    And how many start-up items do you have loading???
    Maybe try disabling them all or one at a time if the bootup time improves, to sort out which one is the cause.

    Or try these suggestions:
    Mac Slow Startup? 7 Possible Causes and Fixes




    - Patrick
    ======
    Last edited by pm-r; 06-01-2020 at 06:07 PM.

  15. #45
    2011 iMac 27" No Upgrade Available

    Member Since
    Jun 13, 2012
    Location
    Las Vegas... as of 23 Feb 2018
    Posts
    376
    Your Mac's Specs
    27" iMac mid-2011, ipad.Air 2', iPhone 8+.
    Rep Power
    9
    Just want to add, I have a Mid 2011 27" iMac running High Sierra (10.13.6), using Safari, and have no problems with purchases. My wake from sleep is instantaneous. I have 20GB Ram and a 256 SSD, with about 187 GB free. Hope you solve your problem.

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