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  1. #1
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    fiery's Avatar
    Member Since
    May 01, 2005
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    NY
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    iMac (Retina 4K, 21.5-inch, 2019) 3 GHz 6-Core Intel Core i5, 1.03 TB Fusion Drive
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    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    When I just bought it?

  2. #2
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    pigoo3's Avatar
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    May 20, 2008
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    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
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    Where was it purchased from...and if not from an Apple Store...how was it advertised (link us)?

    And to add some extra detail...Apple is still sellng refurbished 2017 21.5" iMac's...but there has been a 2019 21.5" iMac released (newest model 21.5" iMac).

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    RadDave's Avatar
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    Jan 20, 2012
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    Quote Originally Posted by fiery View Post
    When I just bought it?
    Well, where did you buy the iMac and was the computer really 'new' or a 'refurb'? Just bought my wife a new iMac last month from the Apple website (same display size) - going to the Apple > About This Mac shows the information below, i.e. 2019 - Dave
    .
    Screen Shot 2019-12-25 at 11.23.23 PM.png
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  4. #4
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    fiery's Avatar
    Member Since
    May 01, 2005
    Location
    NY
    Posts
    126
    Your Mac's Specs
    iMac (Retina 4K, 21.5-inch, 2019) 3 GHz 6-Core Intel Core i5, 1.03 TB Fusion Drive
    Rep Power
    15
    I got from the apple store in the Smithaven mall NY.
    It doesn't say refurb.
    What does the 2017/ 2019 designation mean?

    21.5-inch iMac
    With the following configuration:
    2.3GHz dual-core 7th-generation Intel Core i5 processor, Turbo Boost up to 3.6GHz
    8GB 2133MHz DDR4
    1TB Serial ATA Drive @ 5400 rpm
    Intel Iris Plus Graphics 640
    Magic Mouse 2
    Magic Keyboard - US English
    Qty 1
    $1,099.00
    Last edited by fiery; 12-26-2019 at 06:44 PM.

  5. #5
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
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    59,732
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
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    55
    If your "About this Mac" says it's a 2017 model, then the Apple Store sold you an older model that's new in the box. That is highly unusual for an Apple Store to do. Take it back and ask for the 2019 model which is better equipped than the 2017 version. You can return it under the extended Christmas returns policy and the return can be made until next month.

  6. #6
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    fiery's Avatar
    Member Since
    May 01, 2005
    Location
    NY
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    126
    Your Mac's Specs
    iMac (Retina 4K, 21.5-inch, 2019) 3 GHz 6-Core Intel Core i5, 1.03 TB Fusion Drive
    Rep Power
    15
    They are selling it this way on Apple.com I only picked it up at that local store.
    Attached Images Attached Images

  7. #7
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,732
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
    Rep Power
    55
    Well, if you purchased it from the Apple site and picked it up in the store, then you should have no regrets. However, you can still return it to an Apple store and get the 2019 model instead. Of course it's going to cost you more $$.

  8. #8
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    RadDave's Avatar
    Member Since
    Jan 20, 2012
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    North Carolina
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    MBP 13" (2013); 8 GB RAM; SSD 256 GB; OS 10.15.1
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    21
    Quote Originally Posted by fiery View Post
    They are selling it this way on Apple.com I only picked it up at that local store.
    Hi again Fiery - out of curiosity (and only if you want to share), what was the difference in price between the 2017 & 2019 21.5 inch models? I'm assuming that you picked the older machine and that was the one picked up at your local store? If you decide to return the 2017 iMac for the newer one (and if the budget is adequate), consider getting a SSD rather than the fusion drive - my wife's new iMac (shown in my previous post) has a 512 GB SSD. Good luck in your decision. Dave
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  9. #9
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    fiery's Avatar
    Member Since
    May 01, 2005
    Location
    NY
    Posts
    126
    Your Mac's Specs
    iMac (Retina 4K, 21.5-inch, 2019) 3 GHz 6-Core Intel Core i5, 1.03 TB Fusion Drive
    Rep Power
    15
    I returned the 2017 and got the 2019. BIG difference in speed and clarity. 1,193 vs 1,629. I got the fusion drive works great.
    Attached Images Attached Images

  10. #10
    Just got my new iMac. Is it normal for a new one to say (21.5-inch, 2017)
    RadDave's Avatar
    Member Since
    Jan 20, 2012
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    North Carolina
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    Your Mac's Specs
    MBP 13" (2013); 8 GB RAM; SSD 256 GB; OS 10.15.1
    Rep Power
    21
    Congrats on the 'new' acquisition and enjoy! Dave
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