Please visit the new Mac-Forums Facebook page:
Join Us @ Mac-Forums Facebook Page



Results 1 to 14 of 14
  1. #1
    Really frustrating "can't find wireless keyboard.

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    297
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    Really frustrating "can't find wireless keyboard.
    I've had this problem for ages now. Late 2012 imac. As some will know, I've just replaced the HDD with an SSD and upgraded the ram to 16GB. The problem has stayed with it. If I shut the computer down, when I start it again it looks for a wireless keyboard which I don't even have. I've turned off the keyboard in preferences, with no luck. The only way I've just found to make it recognise the wired keyboard is to reset the smc.
    Does anyone know a way to cure this problem?
    Pete.

  2. #2
    Really frustrating "can't find wireless keyboard.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,078
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    Did you try turning off "Bluetooth" from Bluetooth preferences? System Preferences -> Bluetooth. Go thru each listing in Bluetooth and highlight each entry in turn. Then click on the small "x" that appears and that will remove the device from Bluetooth. Once you remove all devices, the wireless keyboard will no longer appear.

    Let us know Pete.

  3. #3
    Really frustrating "can't find wireless keyboard.
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,980
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
    14
    In addition to what member chscag has mentioned, also click on the Advanced button, and uncheck the keyboard option.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  4. #4
    Really frustrating "can't find wireless keyboard.
    krs's Avatar
    Member Since
    Sep 16, 2008
    Posts
    1,179
    Rep Power
    12
    Still weird that Pete has that problem

    On the 2012 Mini running El Capitan, I have Bluetooth turned on, the Bluetooth dropdown shows ten devices that I had connected at some time or other via Bluetooth, but the only time the Mac is looking for a Bluetooth keyboard is if I forget to plug the wired USB keyboard in before starting up the Mac.

    And then, as soon as I plug the USB keyboard in, the message looking for a wireless keyboard, goes away by itself.

    So - all the suggestions will probably fix the symptom (which is probably fine), but they don't address the underlying problem

  5. #5
    Really frustrating "can't find wireless keyboard.
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,980
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
    14
    @krs, did you look in System Preferences > Bluetooth --> Advanced?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  6. #6
    Really frustrating "can't find wireless keyboard.
    krs's Avatar
    Member Since
    Sep 16, 2008
    Posts
    1,179
    Rep Power
    12
    Quote Originally Posted by ferrarr View Post
    @krs, did you look in System Preferences > Bluetooth --> Advanced?
    All I see there are these three default settings:
    Attached Images Attached Images

  7. #7
    Really frustrating "can't find wireless keyboard.
    Rod's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    5,487
    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
    Rep Power
    14
    I dont quite get it, did you have a Bluetooth keyboard at some time? If so it will be in your Bluetooth menu and it will look for it at startup. Usually removing it from the list of Bluetooth devices fixes this issue.
    I used to be conceited but now I'm perfect.

  8. #8
    Really frustrating "can't find wireless keyboard.
    krs's Avatar
    Member Since
    Sep 16, 2008
    Posts
    1,179
    Rep Power
    12
    Quote Originally Posted by Rod View Post
    I dont quite get it, did you have a Bluetooth keyboard at some time? If so it will be in your Bluetooth menu and it will look for it at startup.
    Are you sure?
    I had Bluetooth keyboards, Bluetooth mice, several Bluetooth speakers and also cellphones connected using Bluetooth, all these devices still show up in the Bluetooth drop down but my Mac always boots up without problems as long as I have the USB keyboard plugged in.
    I think the desktop Mac, at least running El Capitan, looks for a USB keyboard first and if it doesn't see one connected, then looks for a Bluetooth one.
    That at least is my experience.

  9. #9
    Really frustrating "can't find wireless keyboard.

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    297
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    Below, I've attached two screenshots. I used to have the apple bluetooth keyboard but gave it away when I got the apple usb one. If I turn off bluetooth I won't be able to use the magic mouse which I quite like.
    As you can see, I've already removed the wireless keyboard, but it made no difference.
    Bluetooth 1.jpg
    Bluetooth 2.jpg
    Pete.

  10. #10
    Really frustrating "can't find wireless keyboard.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,078
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    Every Bluetooth device that you may have had at one time will be listed unless you purposely remove it from System Preferences, Bluetooth devices. They don't necessarily have to be active in order to show up in that listing. The instructions I gave Pete should work for him.

    Bluetooth.png


    This is what I currently show in my Bluetooth preferences. The only BT device I have active is my Magic Keyboard.

  11. #11
    Really frustrating "can't find wireless keyboard.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,078
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    Pete:

    You still have the check in the advanced box: "Open Bluetooth setup assistant at startup......"


    You need to remove that and reboot.

  12. #12
    Really frustrating "can't find wireless keyboard.
    krs's Avatar
    Member Since
    Sep 16, 2008
    Posts
    1,179
    Rep Power
    12
    Quote Originally Posted by chscag View Post
    Pete:

    You still have the check in the advanced box: "Open Bluetooth setup assistant at startup......"


    You need to remove that and reboot.
    I have the default check marks in all three of those options as well and don't have the problem.

    But removing them should certainly be tried - could be that Apple changed that part of the software between El Capitan and Molave.

    - - - Updated - - -

    Quote Originally Posted by chscag View Post
    Pete:

    You still have the check in the advanced box: "Open Bluetooth setup assistant at startup......"


    You need to remove that and reboot.
    I have the default check marks in all three of those options as well and don't have the problem.

    But removing them should certainly be tried - could be that Apple changed that part of the software between El Capitan and Molave.

    - - - Updated - - -

    Quote Originally Posted by chscag View Post
    Pete:

    You still have the check in the advanced box: "Open Bluetooth setup assistant at startup......"


    You need to remove that and reboot.
    I have the default check marks in all three of those options as well and don't have the problem.

    But removing them should certainly be tried - could be that Apple changed that part of the software between El Capitan and Molave.

    - - - Updated - - -

    Good grief...what happened there?

    The forum software has been behaving strangely today all day.

  13. #13
    Really frustrating "can't find wireless keyboard.

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    297
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    Connected the usb mouse so now have usb mouse and keyboard. Turned off bluetooth and now I can't get in at all. It comes up with the login screen, but I can't type my password in.
    Ps: I can't even start in safe mode or do anything because the usb keyboard won't work.
    Pete.

  14. #14
    Really frustrating "can't find wireless keyboard.

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    297
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    pulled the keyboard and restarted, plugged in the keyboard and I was able to log in... I've just shut it down and restarted and it seems OK now. I'll just stay away from Bluetooth I think.
    Thanks for all the advice. I'll be back if it plays up again.
    Pete.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. apple wireless keyboard "pairing failed"
    By thedose in forum Other Hardware and Peripherals
    Replies: 15
    Last Post: 10-23-2011, 06:26 PM
  2. Help! Frustrating problems with my wireless airport
    By dorian86 in forum Apple Notebooks
    Replies: 0
    Last Post: 01-04-2011, 10:48 PM
  3. Frustrating Airport/Wireless Network Problem
    By Thaddeus Cahill in forum Internet, Networking, and Wireless
    Replies: 5
    Last Post: 04-16-2009, 03:15 PM
  4. Cannot find "/Library/Keyboard Layouts" in Leopard
    By Panjabigator in forum macOS - Operating System
    Replies: 5
    Last Post: 03-19-2009, 09:09 AM
  5. Wireless printing to XP pc FRUSTRATING
    By rcltrh in forum Internet, Networking, and Wireless
    Replies: 3
    Last Post: 03-21-2006, 03:59 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •