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Thread: Help!

  1. #1
    Help!

    Member Since
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    Help!
    Hi all,
    I inadvertently turned off the Bluetooth on my iMac (using OS Sierra). I have the usual Mac wireless keyboard and trackpad and I've lost the ability to control or move the cursor. Is there another way 'in' somehow?

    Thanks in adv for your help,
    Bob M.

  2. #2
    Help!
    rachalmers's Avatar
    Member Since
    Mar 26, 2019
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    Mac mini. July 2012
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    Quote Originally Posted by Bob M. View Post
    Hi all,
    I inadvertently turned off the Bluetooth on my iMac (using OS Sierra). I have the usual Mac wireless keyboard and trackpad and I've lost the ability to control or move the cursor. Is there another way 'in' somehow?

    Thanks in adv for your help,
    Bob M.
    You needs usb mouse and keyboard?



    Sent from my iPad using Mac-Forums

  3. #3
    Help!
    Slydude's Avatar
    Member Since
    Nov 16, 2009
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    North Louisiana, USA
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    Try one of the techniques listed here. The first few techniques require a wired keyboard / mouse. If you don't have either of those try this:
    Step 1: Before we get started, make sure that your Bluetooth keyboard and Mouse hit at least 80% charged.
    Step 2: Next up, all you need to do is to disconnect all physical devices from your Mac.
    Step 3: Restart your Mac using the physical hardware button. This step will activate the Bluetooth setup wizard, and your Mac will detect all the Bluetooth devices nearby, and Bluetooth should be automatically enabled.
    Two things to know:

    If you use the usb keyboard method outlined in the article it can be a Windows keyboard and that will work. Remember that the Windows key behaves as the Mac command key and that Alt behaves like the Mac Option Key.

    You can also use the Mac wireless keyboard by plugging it into a USB port on your Mac. Use the charging cable just as if you were going to charge it. After a moment or two it should be recognized as a wired keyboard.
    “Hard work beats talent when talent fails to work hard.”
    Kevin Durant

  4. #4
    Help!
    rachalmers's Avatar
    Member Since
    Mar 26, 2019
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    Yes, that last one from Bob M will do it.
    Step 1 and 2



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  5. #5
    Help!

    Member Since
    May 01, 2011
    Location
    Boston, MA
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    86
    Your Mac's Specs
    iMac Sierra Mac OS 10.12.6
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    Thanks, all,
    I found an old mouse I had stashed away and it worked so I turned bluetooth back on again and I'm fine and can now use my computer. I have a big workload today so your timely responses were well appreciated.

    Thanks,
    Bob M.

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