I'm satisfied.

Went to the Apple Store today to get my screen flicker fixed for the third time. Basically, I told them it was time for me to get a new computer.

So they gave me one. And an upgrade too.

Had a black macbook 120gb 2.0, now have a black macbook 160gb 2.16.

Not only that, I bought mine refurbished and they gave me a brand new one. With all the additional accessories.

I'm satisfied.

Wow, that's some great customer service that you got Shannonb. Congrats!

I'd say you got pretty hooked up. All the Apple stores down here in San Diego have been a pain in my butt numerous times.

This is not the first time I have seen these things happen with Apple. I feel so safe with Apple.

Very cool! Congrats Shannonb!

Shannonb said:

Went to the Apple Store today to get my screen flicker fixed for the third time. Basically, I told them it was time for me to get a new computer.

So they gave me one. And an upgrade too.

Had a black macbook 120gb 2.0, now have a black macbook 160gb 2.16.

Not only that, I bought mine refurbished and they gave me a brand new one. With all the additional accessories.

I'm satisfied.

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That's great... I've had mine fixed twice now. I really don't want it to break again, but if it does, I'll probably say what you did and see what happens.

wow. The best thing about apple is their customer service,

I think I should say that it wasn't so much customer service as much as it was they knew I was going to get really upset since they had already tried to fix it twice.

The guy was really nice though. I told him i had a paper to write this weekend (which I do) and he said he help me out. Plus there was another genius there who had been in there every other time I had gone in , so that it.

O, and one last thing. I had the problem recorded on my camera so they couldnt say I was lying.

But no complaints, my new macbook works great.

Very cool ShannonB!