- Joined
- Feb 28, 2007
- Messages
- 785
- Reaction score
- 20
- Points
- 18
- Location
- Kennewick, WA
- Your Mac's Specs
- rMBP 3.06Ghz, MBP 2.2Ghz, Mini G4, B/W G3 (Media Server), LCII, Beige G3
After 7 send ins for repair and about a billion calls to apple... I am still stuck with a non functiong 1400$ brick. The closest Apple store is an hour and 45 minutes away, applecare is no help, and my screen shuts off b/t 15 and 30 minutes of use and a restart is the only thing that will bring it back. My logic board has been replaced twice.
The first Product Tech at Apple to actually do something helpful for me has quit his job. He told me that it was definatly a hardware issue. The lowest tier applecare tech has had me on hold for an hour and 35 minutes now (on my cell wasting my minutes). Only to tell me about 20 minutes ago that he was sure it was a software issue. I've reinstalled twice. I've lost every application every document because the laptop wont stay on long enough to backup. This is about to be a 1400$ brick that gets thrown in the trash. I'm waiting to be tranferred to a higher tier product specialist that probably doesn't exsist.
I'm tired of talking to apple. They may be fast, but their not helpful.
My Ibook is a piece of crap.
The battery has started going too. I get about 45 minutes on the battery and I've asked them multiple times to look at all the variety of issues I've been having and nothing being done.
If I have to drive to Norfolk, VA again without resolution. I'm leaving my computer on the genius bar and driving home and buying a 800$ toshiba and getting out the old ubuntu live cd.
Thanks for listening to my rant. If you work for apple pm me, we need to have a chat if you can help me.
Okay I'm done.
The first Product Tech at Apple to actually do something helpful for me has quit his job. He told me that it was definatly a hardware issue. The lowest tier applecare tech has had me on hold for an hour and 35 minutes now (on my cell wasting my minutes). Only to tell me about 20 minutes ago that he was sure it was a software issue. I've reinstalled twice. I've lost every application every document because the laptop wont stay on long enough to backup. This is about to be a 1400$ brick that gets thrown in the trash. I'm waiting to be tranferred to a higher tier product specialist that probably doesn't exsist.
I'm tired of talking to apple. They may be fast, but their not helpful.
My Ibook is a piece of crap.
The battery has started going too. I get about 45 minutes on the battery and I've asked them multiple times to look at all the variety of issues I've been having and nothing being done.
If I have to drive to Norfolk, VA again without resolution. I'm leaving my computer on the genius bar and driving home and buying a 800$ toshiba and getting out the old ubuntu live cd.
Thanks for listening to my rant. If you work for apple pm me, we need to have a chat if you can help me.
Okay I'm done.