- Joined
- Sep 2, 2006
- Messages
- 28
- Reaction score
- 0
- Points
- 1
- Location
- Southern Indiana
- Your Mac's Specs
- 2.0ghz Intel Dual Core 13" Macbook, 2gb RAM, 80GB HD, Smartdisk, etc.; 30gb iPod Video
I've been in the Mac realm for close to a week now, and already I'm loving it (I don't even have my MacBook yet)! This is mainly due to the friendly customer support I've received from Apple, and their helpful online resources including program tutorials. Let me break it down a bit further:
So I called Apple this morning and asked them how long it typically takes for a MacBook of my specs to be configured and shipped, they apologized for the "long" wait time (Apple.com tells me I should receive it the 20th; I ordered it on the 1st), and gave me express shipping FOR FREE! I looked on my invoice, and it was going to cost a significant amount, but the representative took care of it.
Thumbs up, Apple, good show! Anyone else have experiences with Apple's customer support?
So I called Apple this morning and asked them how long it typically takes for a MacBook of my specs to be configured and shipped, they apologized for the "long" wait time (Apple.com tells me I should receive it the 20th; I ordered it on the 1st), and gave me express shipping FOR FREE! I looked on my invoice, and it was going to cost a significant amount, but the representative took care of it.
Thumbs up, Apple, good show! Anyone else have experiences with Apple's customer support?