Apple States "contact Applecare" for Macbook Pro Whine

So I was looking at TUAW.com (which is just a great site for apple lovers) and I stumbled across this

http://www.tuaw.com/2006/07/25/apple-kb-article-macbook-pro-whine/

"We reported a few weeks ago that it looked like Apple was responding to the infamous 'MacBook Pro whine,' however, there was no official word from Apple. Enter Apple Knowledge Base article 303365, which I shall quote for you, ' If your 15-inch MacBook Pro emits a high-pitched buzzing sound, please contact AppleCare for service.'"

So there you have it. Hope that solves any issues for anyone who has the whine or occasional whine.

Who's excited? lol :black:

wow that is very exciting, I might give them a call tomorrow. ANyone try yet?

Mine does it sometimes but only when my bluetooth mouse isn't connected...?

Ummm.... okay.
If I had a notebook that was making that kind of sound I would have called or took it in for service anyway.
Not seeing the big deal here.
:black:

D3v1L80Y said:

Ummm.... okay.
If I had a notebook that was making that kind of sound I would have called or took it in for service anyway.
Not seeing the big deal here.
:black:

Click to expand...

From what I heard they'd give you the big run around. And what if you take it to an apple store to demonstrate the noise and your laptop doesn't produce the sound then and there. I agree that most people would bring it up but it's difficult to get service to an issue that you see but can't replicate. I know my MBP does it every now and then. So now it's just easier for things to get done, 'tis all.

Mace said:

From what I heard they'd give you the big run around. And what if you take it to an apple store to demonstrate the noise and your laptop doesn't produce the sound then and there. I agree that most people would bring it up but it's difficult to get service to an issue that you see but can't replicate. I know my MBP does it every now and then. So now it's just easier for things to get done, 'tis all.

Click to expand...

Exactly

So has anyone tried it?

I contacted Apple UK (Tel: 0800 039 1010) Technical support and they are going to replace the logic board and run tests, due to that my MBP has a whine. Although when I told them it was on the Apple website click here
they were not aware of it, they put me through to Technical support and the chap there was very helpful (he was american in fact). So if you have a high pitched buzzing noise from underneath the keyboard contact Apple. They said the repair time would be around 5 working days.

D3v1L80Y said:

Ummm.... okay.
If I had a notebook that was making that kind of sound I would have called or took it in for service anyway.
Not seeing the big deal here.
:black:

Click to expand...

Because up until now the whining was considered to be within spec, as ALL macbook Pro's with the older motherboards have it.

As soon as there is little/minimal cpu activity, it starts to emit a high-pitched noise.
The news is: Apple is acknowledging the issue, they've got new motherboards that don't have it and the problem is being resolved.

Next question: When is the new motherboard for the macbook (non-pro) coming out?

The whine is audible here too - it's quieter, but it's definitely there...

mine is pretty quiet... but the next little thing that happeneds.. its going in

Does anyone know if my local Apple Store Genious Bar does the repair onsite, or will this be sent off and I'm Mac-less for a few days?

psycht said:

Does anyone know if my local Apple Store Genious Bar does the repair onsite, or will this be sent off and I'm Mac-less for a few days?

Click to expand...

Its replacing the logic board, I say minimum 5 days

im not sure if i have the sound...i gues i do, i always figured it was the hard drive or something

this site apparently has an MP3 of this whine: http://ned.corpus.cam.ac.uk/~fjb31/

Wow. Mine isn't that bad. It only does it for a second when it wakes from sleep mode.