Display Conflict

I'm a long-time user, I have just set up yet another iMac and there is a thin green line running from the top of the screen to the bottom; it moves to different places, although always top to bottom it seems like a software conflict. Can anybody help please.

Screen artifacts are usually a sign of a failing GPU. What is the age of this iMac?

Raz0rEdge said:

Screen artifacts are usually a sign of a failing GPU. What is the age of this iMac?

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Thanks for your reply . . .

I'm not sure, it's a refurb for one of the kids; is the original manufacture data for the GPU available anywhere on the system ?

Regards, Ajay

No, but the model is available by clicking on the  on the upper left corner, then About This Mac will give you the model and year.

MacInWin said:

No, but the model is available by clicking on the  on the upper left corner, then About This Mac will give you the model and year.

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It shows that it's a 2009 model.

Ajay

If an iMac as a GPU issue, it usually requires a logicboard replacement which is going to cost more than the machine is worth.

It was bought for Christmas for one of the kids, I assume the refurbisher certifies it as fit-for-purpose . . . it's certainly sold as such.

Maybe it's time to call the supplier.

Thanks, Ajay.

Raz0rEdge said:

If an iMac as a GPU issue, it usually requires a logicboard replacement which is going to cost more than the machine is worth.

Click to expand...

It can't be Apple Refurbished since Apple only sells machine that are less than 2 years old as refurbished. I'm not certain as to the quality of refurbishing of 3rd parties. However, since you did just purchase it, you should promptly contact them and let them know about the issue and have them either issue you a refund or fix the machine or give you a different machine.

Good luck.

is the original manufacture data for the GPU available anywhere on the system ?

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Rough info is available from the Apple Sales model number but more details are available using its Serial Number usually listed in the System Information under hardware and use these:
https://everymac.com/ultimate-mac-lookup/
0r for more:
http://www.appleserialnumberinfo.com/Desktop/index.php




- Patrick
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