Hi, i am having an issue with external devices disconnecting from my mac during sleep. Could you please help?
After i return to the computer when it has been sleeping, i've noticed that certain devices often show me notifications that they have been disconnected. Here are the specific examples:
- My audio interface (scarlett 18i8) will often be removed. The audio interface is plugged directly into the mac usb port and has not physically been touched when the mac is sleeping, but Logic will notify my to say something like audio device removed. To reconnect it, i have been turning it off and back on again (which, after a minute of logic reconnecting to it, usually works fine). This doesn't happen every time that the mac wakes from sleep, but seems to be around 5-10% of the time.
- I purchased a SD reader a few weeks ago ( https://www.amazon.com/dp/B00CMKS2DI/?tag=macforums0e4-20 ). When i come back to the mac after is been in sleep, it will show me notifications that the SD card has been ejected improperly (even though the SD card is still in the reader the SD reader is still connected to the mac via the USB hub (anker 14 port - https://www.amazon.com/dp/B00GSLMTQ8/?tag=macforums0e4-20) . This doesn't happen every time that the mac wakes from sleep, but seems to be around 30% of the time. I am also concerned that this could damage the SD cards or the data on the cards.
- I don't think this ever happens when the SD card is in the mac itself, just the external SD reader (if it does, it happens infrequently)
- On rare occasions, a hard drive that is connected directly to the mac via either USB or thunderbolt will disconnect and i will receive a notifications that the hard drive has been ejected improperly . Again, this happens when these wires/drives are not being touched physically. It doesn't happen often- maybe just once a month or so. But it causes concern because i dont want my data to be compromised because of it.
- Logic will often notify me that MIDI services are unavailable. I'm not entirely sure that this is related (i have several midi instruments connected via usb hub, so i dont think that its a particular device that is disconnecting). This happens often when i turn the mac on after being off and i cant remember if it happens when waking from sleep as well (but i think it does). To fix it, i need to quit logic and re-open it (this always works). This doesn't happen every time that i turn the mac off or wake from sleep, but seems to be around 30-50% of the time.
I have had these issues since i bought this imac new in Oct 2016.
My computer stats/model:
www.dropbox.com/s/7fpmht1tbwfwx42/Screen... 21.17.16.png?dl=0
NOTE:
I have also been having alot of issues with the mac crashing/freezing, so i am not sure if this issue with external devices disconnecting is related to this issue. I have written about the crashing and am currently troubleshooting that issue here:
http://www.fcp.co/forum/4-final-cut-pro-x-fcpx/27382-diagnosing-issues-with-mac
Does anybody have any experience with this type of issue?
Do you have Any thoughts about what could be causing this and how to fix it?
What are the next best steps to take?
Thanks, Dan
After i return to the computer when it has been sleeping, i've noticed that certain devices often show me notifications that they have been disconnected. Here are the specific examples:
- My audio interface (scarlett 18i8) will often be removed. The audio interface is plugged directly into the mac usb port and has not physically been touched when the mac is sleeping, but Logic will notify my to say something like audio device removed. To reconnect it, i have been turning it off and back on again (which, after a minute of logic reconnecting to it, usually works fine). This doesn't happen every time that the mac wakes from sleep, but seems to be around 5-10% of the time.
- I purchased a SD reader a few weeks ago ( https://www.amazon.com/dp/B00CMKS2DI/?tag=macforums0e4-20 ). When i come back to the mac after is been in sleep, it will show me notifications that the SD card has been ejected improperly (even though the SD card is still in the reader the SD reader is still connected to the mac via the USB hub (anker 14 port - https://www.amazon.com/dp/B00GSLMTQ8/?tag=macforums0e4-20) . This doesn't happen every time that the mac wakes from sleep, but seems to be around 30% of the time. I am also concerned that this could damage the SD cards or the data on the cards.
- I don't think this ever happens when the SD card is in the mac itself, just the external SD reader (if it does, it happens infrequently)
- On rare occasions, a hard drive that is connected directly to the mac via either USB or thunderbolt will disconnect and i will receive a notifications that the hard drive has been ejected improperly . Again, this happens when these wires/drives are not being touched physically. It doesn't happen often- maybe just once a month or so. But it causes concern because i dont want my data to be compromised because of it.
- Logic will often notify me that MIDI services are unavailable. I'm not entirely sure that this is related (i have several midi instruments connected via usb hub, so i dont think that its a particular device that is disconnecting). This happens often when i turn the mac on after being off and i cant remember if it happens when waking from sleep as well (but i think it does). To fix it, i need to quit logic and re-open it (this always works). This doesn't happen every time that i turn the mac off or wake from sleep, but seems to be around 30-50% of the time.
I have had these issues since i bought this imac new in Oct 2016.
My computer stats/model:
www.dropbox.com/s/7fpmht1tbwfwx42/Screen... 21.17.16.png?dl=0
NOTE:
I have also been having alot of issues with the mac crashing/freezing, so i am not sure if this issue with external devices disconnecting is related to this issue. I have written about the crashing and am currently troubleshooting that issue here:
http://www.fcp.co/forum/4-final-cut-pro-x-fcpx/27382-diagnosing-issues-with-mac
Does anybody have any experience with this type of issue?
Do you have Any thoughts about what could be causing this and how to fix it?
What are the next best steps to take?
Thanks, Dan