Hi everyone,
I recently discovered Adware and possibly Malware on my macbook. I started having windows pop up without using a browser asking me to purchase things(i don't remember what) and it would happen frequently. I would exit out of the window and it would just pop back up in my upper right side of the screen minutes later. I am positive it wasn't from an app because I don't download apps. Also, when this was occurring, my macbook would occasionally shut down giving me a black screen in the middle of working saying that "something went wrong". I have reset the computer's hard drive via disk utilities and installed a new copy of OS X. I am now running El Capitan. Since I have reset the computer, I have not seen a single ad and haven't had any issues with my computer shutting down(it has been several weeks).
My question is, after resetting the hard drive via disk utilities and installing a new copy of El Capitan, what are the chances that a virus or some type of malware would still exist on my computer and what else can I do to ensure that it is gone?
Thank you!
Macbook pro 15" (late 2013) i7
I recently discovered Adware and possibly Malware on my macbook. I started having windows pop up without using a browser asking me to purchase things(i don't remember what) and it would happen frequently. I would exit out of the window and it would just pop back up in my upper right side of the screen minutes later. I am positive it wasn't from an app because I don't download apps. Also, when this was occurring, my macbook would occasionally shut down giving me a black screen in the middle of working saying that "something went wrong". I have reset the computer's hard drive via disk utilities and installed a new copy of OS X. I am now running El Capitan. Since I have reset the computer, I have not seen a single ad and haven't had any issues with my computer shutting down(it has been several weeks).
My question is, after resetting the hard drive via disk utilities and installing a new copy of El Capitan, what are the chances that a virus or some type of malware would still exist on my computer and what else can I do to ensure that it is gone?
Thank you!
Macbook pro 15" (late 2013) i7