Recover iMac Airport Password

I need to access WiFi on my phone (Apple 6) and we can't remember the password we set up for our iMac's internal AirPort. We do NOT have a separate box for AirPort. Where do we find the reset information? Thanks.

Brenda

What do you mean you have no separate box for airport? How do you connect to the internet on your iMac?

We connect directly to the cable company's router. We have an internal AirPort card.

brenjerwin said:

I need to access WiFi on my phone (Apple 6) and we can't remember the password we set up for our iMac's internal AirPort. We do NOT have a separate box for AirPort. Where do we find the reset information? Thanks.

Brenda

Click to expand...

brenjerwin said:

We connect directly to the cable company's router. We have an internal AirPort card.

Click to expand...

Hi Brenda and welcome! - which cable company is your ISP (Internet Service Provider) and to be clear, do you have one device that is bringing the cable signal into your home and also functioning as your router, including setting up a Wi-Fi network? If so, then you likely have a 'combo' modem/router box to handle these services. Is your iMac cabled via ethernet to this 'box' or using Wi-Fi for an internet connection? Answers to these questions will help us better understand your network.

NOW, if this ISP 'box' is setting up your Wi-Fi network, then I'm assuming there is password protection, likely WPA2 and you have forgotten the password - correct? That is when you are trying to access the internet via Wi-Fi on your phone, a password is being requested - correct? If you do not know the password, then you will have to 'Reset' the ISP box or go into its configuration program which may be accessible on your computer w/ an appropriate URL - I would suggest contacting your ISP to best figure out the best approach. Dave