- Joined
- Feb 7, 2014
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- 6
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- Your Mac's Specs
- 2013 MacBook Pro, OSX 10, 2.9 GHz, 8 GB
I recently purchased an almost brand-new MacBook Pro laptop and **thought** I'd changed all of the Names, ID codes and passwords to reflect my preferences and security protocols and received a request for an update to software via Apple. However, when prompted to access the update a pop-up box comes up with the prior owner's Apple ID (which I cannot seem to change) along with his password, which I of course do not know. I *have* my own Apple ID but can't plug it in and hence, cannot update my Mac. Help!
Thanks!
Thanks!