Apple ID

I am having trouble getting into my Apple ID. The "system" tells me that my ID and password do not match the information their system has for me. I tried to change the User Name and it told me that I could either give my User ID and they would send me an e-mail with instructions. that e-mail never arrived in my Inbox.

So...I tried the option to answer security questions to make changes...The questions I was asked were "What is your birthday?" I entered my birthday and it would not accept it...How could I put in any other date? Only what I entered was correct.

Next attempt was to answer two other "security" questions: "What was your first teacher's name" and "What is the name of your favorite car"? I know I did not choose those questions because I do not know the answers.

How to you handle successfully contacts with Apple regarding Apple ID matters.

I am going to purchase an Apple5 iPhone in a week and I am without an Apple ID name and password that will "let me in". Same goes for my iPad. They will be useless to me unless I can find a way to contact Apple and set up new access to my Apple products.

Hoping for a workable solution soon.

Thanks for your help

Call apple about that one, if your still stuck you might just have to create a new apple ID.

I am haveing the exact same problem, went all though thoses way to reset password, but never rec'd the email. do you think if I went to the apple store they would be able to help, want to dl some apps but no pw no apps. thx happy new year

Did you look in your junk/spam mail box?

You syggested that I contact Apple. How do you do that? I have not been able to find a way to do that. I do not have a contract for support for this new Mac.

Hi,

You syggested that I contact Apple. How do you do that?

Click to expand...

Does this help, but Im not sure of your location.

USA Apple - How to Contact Us

Switzerland Apple

UK Apple (United Kingdom) - How to Contact Us

Or go to the bottom of Apple page and select location.