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- Apr 17, 2008
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Hello all --
After extensive research, I decided to upgrade my wireless router to an Airport Extreme. Despite all of the reviews and tutorials that indicate the setup process is fast and trouble free, I cannot get it to work! I have followed the set up guide EXACTLY, and was able to name the network. However, the amber light keeps blinking, and I get three error messages on the Airport Utility:
Status:
1. No DNS Server.
2. Internet connection
3. PPPoE Server
It is set to connect via PPPoE through my Earthlink ISP. I don't know if this matters, but under the "Internet" tab when I attempt to edit the errors, the fields next to DNS Servers, IPv6 DNS Server, and Domain Name are blank. I ran into an IT buddy of mine today who said it could be as simple as changing the PPPoE option to DHCP because of a conflict in setting up IP addresses (or something like that). I wanted to check with others here first that are more versed in Mac's before I made any changes.
Essentially, it is unable to establish an internet connection. I did a Google search and the solutions I could follow did not work. I tried to set up a phone appointment through the Apple Support, but it states my product's Tech Support is expired (even though I'm supposed to have 90 days and I just bought it yesterday!).
If this helps, my ISP is Earthlink, and the modem I'm using is a netopia 3341-ELK (approximately 5 years old).
Thanks for any help you can provide!
After extensive research, I decided to upgrade my wireless router to an Airport Extreme. Despite all of the reviews and tutorials that indicate the setup process is fast and trouble free, I cannot get it to work! I have followed the set up guide EXACTLY, and was able to name the network. However, the amber light keeps blinking, and I get three error messages on the Airport Utility:
Status:
1. No DNS Server.
2. Internet connection
3. PPPoE Server
It is set to connect via PPPoE through my Earthlink ISP. I don't know if this matters, but under the "Internet" tab when I attempt to edit the errors, the fields next to DNS Servers, IPv6 DNS Server, and Domain Name are blank. I ran into an IT buddy of mine today who said it could be as simple as changing the PPPoE option to DHCP because of a conflict in setting up IP addresses (or something like that). I wanted to check with others here first that are more versed in Mac's before I made any changes.
Essentially, it is unable to establish an internet connection. I did a Google search and the solutions I could follow did not work. I tried to set up a phone appointment through the Apple Support, but it states my product's Tech Support is expired (even though I'm supposed to have 90 days and I just bought it yesterday!).
If this helps, my ISP is Earthlink, and the modem I'm using is a netopia 3341-ELK (approximately 5 years old).
Thanks for any help you can provide!