Mail won't open

Joined
Jul 6, 2012
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The mailbox icon is on the dock,when I click it Mal appears on the bar at the top of the screen. Then after several minutes I get this message:

There is a problem with your mailboxes. Try clicking Quit and then opening Mail again. If this message reappears, click Quit and Rebuild index. The next time you open Mail, it will import your messages.

Quit doesn't do anything
Quit and Rebuild doesn't respond either.
 
C

chas_m

Guest
Sounds like the mailboxes are more corrupted than can be repaired by the built-in facility. You could try doing an overall repair run (things like OnyX for example) and see if that helps. You should probably be prepared to lose some of your mail if this has been going on for a while and/or you don't have any backups going back to before the problem began.
 
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Thanks! I had tried the OnyX repair, but it didn't seem to make any difference.
 

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