IMac's Wireless Keypad malfunction

I own a I-Mac for the past 2 years. It came with a wireless keypad and a magic mouse both of which connect thru bluetooth to the main device. Suddenly for the last few days five alphabet keys on the bottommost row have gone dead. Googled for more info and did eveything that was instructed but to no avail. Woiuld b e grateful if anyone has solution to this problem !

Hi,

Did you come across this link ? One or more keys on the keyboard do not respond

and did you try running Repair Disk Permissions in Disk Utility ?

Yup. HAd tried as per what has been instructed in this link but no joy. Havent run disk utility though..... Is this a separate software and will it resolve the problem ?

AbhinavPrasad said:

Yup. HAd tried as per what has been instructed in this link but no joy. Havent run disk utility though..... Is this a separate software and will it resolve the problem ?

Click to expand...

No it's in the Utilities Folder in Applications.

Launch it, choose the First Aid tab and then highlight your hard drive listed in the left hand pane (named Macintosh HD or similar)

Click on the 'Repair Disk Permissions' button at the bottom and let it run it's course.

There is no FIRST AID tab in Utilities !! Is it an application to be downloaded sepsrately ?

AbhinavPrasad said:

There is no FIRST AID tab in Utilities !! Is it an application to be downloaded sepsrately ?

Click to expand...

No that's because it is a tab within the Disk Utility application itself.

The application is called Disk Utility and should be in Applications>Utilities>Disk Utility

It looks like this...if you've had your machine for 2 years and never repaired disk permissions then you may reap some overall benefits!

yup got it . Now what do i do ?

am running repair disk permissions now. what is to be done next ?

AbhinavPrasad said:

yup got it . Now what do i do ?

Click to expand...

Refer to the screenshot above and click on 'Repair Disk permissions'

did that but no joy . the keys are dead still.

Shut down, disconnect, re-connect, boot up.

No Joy even post that . Guess i'll have to uy a new keyboard. Heard that the one with a wire connetor is hassle free...... that's true even for the mouse i guess

hey what are the benefits you mentioned on running repaired disk permissions !

AbhinavPrasad said:

hey what are the benefits you mentioned on running repaired disk permissions !

Click to expand...

About Disk Utility's Repair Disk Permissions feature

Some say that you should run it before any OS X update, and after the installation of any third party software that employs it's own installer. I use it periodically as a maintenance tool and if anything is not quite working correctly.

BTW did you check this out ? http://www.mac-forums.com/forums/os-x-operating-system/93819-basic-os-x-mac-troubleshooting.html

It's likely a fault with the keyboard but you never know. Personally I like the wireless kit.

Hmm..... guess something's wrong with the keypad itself. Took it to Apple service centre but they asked me to buy a new one ..... no solutions i guess.

Sounds like it. You could always go the extra mile and pop the keys off and clean underneath. Do it from the top of the key first though.

How to remove keys from a wireless Mac keyboard | LaurenandLloyd.com

popped it and cleaned it ..... dead still..... and nolw i'm finding it difficult to place it back.....ha ha .... anyways thanx a ton for all the guidance. Shall go for a new one now.

Absolutely no problem

GENERALLY speaking, the main cause of keyboards suddenly becoming partially non-functional involves liquid spills. Not saying this happened in this case but it might be worth thinking back to see if that is a possibility.