- Joined
- Jan 5, 2012
- Messages
- 1
- Reaction score
- 0
- Points
- 1
Hey guys, I'm a new mac user, made the switch in august. was a pretty competent pc user and was comfortable with minor system issues and repairs. BUT i'm in new territory now, and i'm having some issues with my mac an have no clue where to start!
Problems I'm having:
Mail will work and load messages, but freezes moments after loading mail. The window is active, I can open and close and move the window around. Everything is brightened on the Mail app, (as in not dimmed or inactive) but, I can't click on anything. I will have to quit and then restart Mail to be able to access anything.
Safari seems to work fine most of the time, but sometimes when I open a window it will load the page and then exit the window and send me to my home screen (dashboard? i'm not sure of all the mac terminology). When I click back onto safari it seems to be fine, but its happening more and more often that it exits to the home screen unexpectedly, and i don't know if i've done something, or if theres an issue.
Sometimes, and not very often, I have a hard freeze. I can't do anything on my computer, I can move the m ouse around, but I can't click on anything, and I can't access any apps. When this happens the only solution I have found is to do a reset by holding down my power button.
Info about my system: Its a Macbook Pro 13", running 10.7.2, just updated it today (01/05), i have symantec live update installed which updates and scans regularly, i do have frost wire and bit torrent installed which i use to download music. could i have gotten a virus from one of those? i know viruses aren't prevalent on mac, but maybe i did something bad??
I'd love any help from anyone who has suggestions, I'm very mac stupid, so the simplest terms you have would be great! Thanks in advance for the help!!
Haley
Problems I'm having:
Mail will work and load messages, but freezes moments after loading mail. The window is active, I can open and close and move the window around. Everything is brightened on the Mail app, (as in not dimmed or inactive) but, I can't click on anything. I will have to quit and then restart Mail to be able to access anything.
Safari seems to work fine most of the time, but sometimes when I open a window it will load the page and then exit the window and send me to my home screen (dashboard? i'm not sure of all the mac terminology). When I click back onto safari it seems to be fine, but its happening more and more often that it exits to the home screen unexpectedly, and i don't know if i've done something, or if theres an issue.
Sometimes, and not very often, I have a hard freeze. I can't do anything on my computer, I can move the m ouse around, but I can't click on anything, and I can't access any apps. When this happens the only solution I have found is to do a reset by holding down my power button.
Info about my system: Its a Macbook Pro 13", running 10.7.2, just updated it today (01/05), i have symantec live update installed which updates and scans regularly, i do have frost wire and bit torrent installed which i use to download music. could i have gotten a virus from one of those? i know viruses aren't prevalent on mac, but maybe i did something bad??
I'd love any help from anyone who has suggestions, I'm very mac stupid, so the simplest terms you have would be great! Thanks in advance for the help!!
Haley
