Hotmail problem?

Hi guys I'm new here and have a question about hotmail. I can't seem to reply to emails (when using hotmail) without having the original message turn out all in code. I have talked to hotmail supoort and they say it's because the sender is using text rich format and that firefox and safari (the browser I'm using) can't handle this format, however I have asked firends using mac's (who use the same browser) and they don't seem to be having this problem, is there something I can change on my computer settings to fix this problem or am I stuck with it...HELP PLEASE! thanks guys...oh BTW I'm using OSX10.4.2

1. Don't cross post.

Maybe try changing the text encoding format under safari's view options.
Alternatively you could use Internet Explorer for mac...

What should I change it too (it's currently set to defualt)? Thanks for your reply

ok I've tired the about suggestion and it doesn't seem to work...is there a setting on my computer that will allow me to receive rich text?