Can I remotely access windows laptop (Toshiba) from my MacBook?

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My mother has Toshiba windows laptop and sometimes I need to help her to fix something.

I searched on net and found programs like TeamViewer and LogmeIn but am not sure if that will work as I have Mac and she has Windows OS.

Is it possible to use it for remote access or could someone kindly suggest other solution?
Thanks.
 

bobtomay

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Texas, where else?
Your Mac's Specs
15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
Have not used it myself, but seen plenty of folks recommend LogMeIn saying they do exactly what you're looking to do.
 

chscag

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Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Yep. LogMeIn should work OK.

From the Publisher:

From LogMeIn:

LogMeIn Free includes: access from any Internet-connected Web browser; access to a Windows PC or Mac, remote control and desktop viewing, copy and paste between computers, Wake on LAN, reboot/reconnect (including safe mode), basic reports (remote access sessions and user access), Chat, AES 256-bit encryption, SSL/TLS intrusion detection, IP address lockout. No need for firewall, router or proxy configuration. No requirement for remote PC admin rights.
 
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Teamviewer

teamviewer works fantastic. It's free. and I use it in denver to help my relatives in nebraska. you can send files as well.
 
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I Mac 27-inch 3.2 GHz Intel Core i5 24GB ram. MacBook Pro 13-inch 2.5GHz dual-core Intel i5 16GB ram
Teamviewer works for me. Easy to use and secure.
 

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