If could send this to Apple I would...
I don't believe I have ever been more dissatisfied with an electronics purchase in my many years of buying above average equipment. From Marantz to Bose, Nakamichi, other tuners, Thorens, Mackie and so on. Since 1973 I've been a user of some top end stuff. Hence, the obvious progression to the best mac you've made when my old 4gb dell just took it's last hit. I was without a computer suddenly and made the worst decision of my life...buying a top-end product from a low budget dealer, Best Buy. I made the salesman aware that I knew nothing about Mac and asked some questions pertinent to my use of a pc. I told him I would miss Outlook, he sold me iwork 11. He told me all the software I could add but never mentioned the Apple Store and customized configurations, my ignorance, my fault, my last dealings with Best Buy. Sure I could boost it to 8gb...later. Add MS Office...later. I asked if this was the best Mac you could get and he said it was...a lie. Aperture, everything is cheaper pre-installed but I, being a confessed, uninformed neophyte potential Mac purchaser now knows I was misled by Best Buy. I would rethink your association with them. I am not going to have anything nice to say about this imac to anybody. He never mentioned the course you offer.
I returned the first one...bad OS. Then, about 21/2 weeks later, I got a blue vertical line that is ever present about a quarter of the way from the left side. BB offered to send it to you or have the geek squad ruin it, I chose to take it home. I had just spent three weeks organizing 500gb on these new machines and the blue line appeared. Just starting to get a good feel and the second one in a three weeks goes bad. There are no good feelings about this any longer...I don't want it now, I'll never trust it and the idea that you do not have your vendors make potential buyers aware of the website right there in the store so a well informed decision could be formed is mass marketing of the worst kind and Mr. Jobs reputation will go where Michael Dell's went, at least salespeople would mention Dell's site. Of course, I was out of the 2 week return policy, one of zero tolerance and after doing some research I find things I really didn't want to know but after two weeks, hey, what do you care.
So fix it please but be in no hurry, many of the things I would have used this for are to expensive for me to 'Add' on. I had Photoshop, Premier Elements, Outlook, a Logitech 9000 webcam that the mac doesn't recognize, it doesn't take mini-discs, etc. But there's Bootcamp right, requiring a partition decision....ahhh bad salespeople.
Had I known you had a store 45 minutes from me I would have made better decisions, my fault...two bad machines is your fault.
Disenchanted, disenfranchised by BB and ready to make the whole thing an anchor. Maybe just drop it so it breaks in front of your store...so many options for garbage.
I don't believe I have ever been more dissatisfied with an electronics purchase in my many years of buying above average equipment. From Marantz to Bose, Nakamichi, other tuners, Thorens, Mackie and so on. Since 1973 I've been a user of some top end stuff. Hence, the obvious progression to the best mac you've made when my old 4gb dell just took it's last hit. I was without a computer suddenly and made the worst decision of my life...buying a top-end product from a low budget dealer, Best Buy. I made the salesman aware that I knew nothing about Mac and asked some questions pertinent to my use of a pc. I told him I would miss Outlook, he sold me iwork 11. He told me all the software I could add but never mentioned the Apple Store and customized configurations, my ignorance, my fault, my last dealings with Best Buy. Sure I could boost it to 8gb...later. Add MS Office...later. I asked if this was the best Mac you could get and he said it was...a lie. Aperture, everything is cheaper pre-installed but I, being a confessed, uninformed neophyte potential Mac purchaser now knows I was misled by Best Buy. I would rethink your association with them. I am not going to have anything nice to say about this imac to anybody. He never mentioned the course you offer.
I returned the first one...bad OS. Then, about 21/2 weeks later, I got a blue vertical line that is ever present about a quarter of the way from the left side. BB offered to send it to you or have the geek squad ruin it, I chose to take it home. I had just spent three weeks organizing 500gb on these new machines and the blue line appeared. Just starting to get a good feel and the second one in a three weeks goes bad. There are no good feelings about this any longer...I don't want it now, I'll never trust it and the idea that you do not have your vendors make potential buyers aware of the website right there in the store so a well informed decision could be formed is mass marketing of the worst kind and Mr. Jobs reputation will go where Michael Dell's went, at least salespeople would mention Dell's site. Of course, I was out of the 2 week return policy, one of zero tolerance and after doing some research I find things I really didn't want to know but after two weeks, hey, what do you care.
So fix it please but be in no hurry, many of the things I would have used this for are to expensive for me to 'Add' on. I had Photoshop, Premier Elements, Outlook, a Logitech 9000 webcam that the mac doesn't recognize, it doesn't take mini-discs, etc. But there's Bootcamp right, requiring a partition decision....ahhh bad salespeople.
Had I known you had a store 45 minutes from me I would have made better decisions, my fault...two bad machines is your fault.
Disenchanted, disenfranchised by BB and ready to make the whole thing an anchor. Maybe just drop it so it breaks in front of your store...so many options for garbage.
