iphone 4 + macbook = nothing.

I am getting desperate!

I installed Snow Leopard on my MacBook so I can use it with the iphone 4, everything looks ok. I checked it had the right processor, had enough disk space etc.

I plug in the iphone - nothing... then computer asks me to install Rosetta... but again nothing has happened. The phone doesn't appear anywhere on the computer.

What am I doing wrong?


I wish I'd never got the bl**dy phone to be honest!

Hey Seabee,

I'm sorry for your bad experience with the iPhone and Snow Leopard. It shouldn't be doing that!

A couple of questions first;
- iTunes is installed and working on the MacBook?
- In System Profiler (you can Spotlight for it) under USB does the iPhone appear?

Yes - itunes working fine

iPhone is on the System Profiler and it's saying

iPhone:

Product ID: 0x1297
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.01
Serial Number: 91320b93b62ed06c74d01e52af0fad5a3513b181
Speed: Up to 480 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfd100000
Current Available (mA): 500
Current Required (mA): 500

edit: sorry - mistake! ignore this post.

Darn phone is till not talking to MacBook though so any help is gratefully received.

What version of OS X are you using? Still on 10.4? Not going to work, you'll need to upgrade your OS.

And if you wished you'd never gotten it, taking it back is the easy solution while you're still in the return period.

Seebea is running Snowy.

I'd agree with Bobtomay, if you really don't want it any more, you have a 30 day grace period to return it.

In the mean time check out the following links:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
iTunes 9.1: iPhone/iPod Will Not Show Up or Sync | AppleToolbox - Tools and Fixes for Mac OS X, iPad, iPhone and iPad

My suggestion would be to start with reinstalling iTunes.

Ok - will check when I get home, but suspect I'm running an up to date version of iTunes. If I wasn't in the middle of house buying/selling/moving stress I think I'd take it back but I just don't have the time at the moment.

Thank you so much.

iTunes saying it's running 9.2.1 - no updates ??

Will continue investigation

Aagh.. just trying some of the 'solutions':

I don't have a

<username>/Library/Preferences/com.apple.itunes.plist

Click to expand...

I've got a ipod.plist ????

Are you sure you're missing the iTunes pList file? If it's missing, you may have a bad install of iTunes which may be the reason your iPhone is not showing up. Try reinstalling iTunes and let us know.

Regards.

Yeeeeayy!!

Thank you so much guys.

I don't know quite how... but I've done it.

I went to Time Machine, which was off, turned it on and it found updates (odd as I'm always updating). Ran through all the updates - not specified which ones either?? - restart and VOILA! It works

Mega thanks x