Lost the serial number ... am I SOL?

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I own the Hemera Photo Clip Art collection (circa 2002). I have all the original CDs, but I no longer have the serial number.

A while back I got fed up with having a bookshelf full of empty software boxes, so I moved all of the CDs into a carrying case including (so I thought) their respective serial numbers. Then I threw the empty boxes away.

I'm in the process of moving from my ancient Mac G4 onto my relatively new MacBook Pro. Yesterday I tried to install the Hemera Search Tool/Export Assistant onto the MacBook. It wanted the serial number.

The way Hemera works, you CAN'T access the stock photography AT ALL without the Export Assistant.

The Export Assistant IS on the G4 and works, but I can't get to the images that way either because the G4 doesn't have a functioning optical drive.

Repurchasing the stock photography isn't an option because it's been discontinued and I'm out of work (read "destitute").

I assume I'm SOL (out of luck) ... unless there's some way to get the serial number from the G4.
 
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vita64
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No, I haven't tried contacting Hemera. I assumed that because I bought the stock photography over five years ago and have neither the receipt nor the serial number, they wouldn't help me.

But, you know what, it doesn't hurt to ask. If they say no, I've lost nothing.

Thanks for your reply.
 
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Just quote the serial/manufacture details from your CD's, what a good and faithful customer you have been and fingers crossed.
 
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So I'm typing this plea to Hemera-Encore's customer support, telling my tale of woe and describing my CDs in great detail, when I notice that there's an almost microscopic number on the first CD. Yes, it was the serial number. If you hadn't suggested I write to Hemera, I'd have never seen it, so thanks!
 

bobtomay

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So them Yankees and Aussies are good for somethin' after all!!! ;P
 
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Bob, you look a little like God (or a wrathful Santa) in that picture. I didn't know that God was hanging loose in Dallas (or that Santa summered there).

Okay, that was off topic. Apologies.
 

bobtomay

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:)

I'm better known as the old senile guy.
 
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Hey mates down under we have a single state four times the size of Texas yeeha! Actually he is Moses reincarnated. See the similarity to Charlton Heston in his portrait?
 
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Western Australia is only 3.82 times as large as Texas, not that a transplanted Yankee such as myself really cares about such things.
 

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