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So on the forum my.is I posted a WTB ad for a suspension for my car. I was contacted by a member that said he had it, etc.
So I send him the money on Tuesday July 14th and the guy said that he will send it out on Friday. I wait and send him a message on Sunday asking if he had a tracking number for me. (No response) So I file a dispute with Paypal. After 4 days with no response I make it a claim. The seller has 10 days from then to respond to paypal. After those ten days I receive this in my email:
What do I do from here? I think they should charge his account and make him pay the overdraft fees, but it seems like I will not get my money back. Has anyone else experienced this?
So I send him the money on Tuesday July 14th and the guy said that he will send it out on Friday. I wait and send him a message on Sunday asking if he had a tracking number for me. (No response) So I file a dispute with Paypal. After 4 days with no response I make it a claim. The seller has 10 days from then to respond to paypal. After those ten days I receive this in my email:
Hello XXXXX XXXXXXXX,
We have concluded our investigation into the following case:
Case ID: PP-748-877-318
Transaction Date: Jul 14, 2009
Transaction Amount: -$300.00 USD
Seller's Email: [email protected]
Seller's Name: FRank Alcantara
After careful review, we have determined that the seller is at fault but
regret to inform you that we were unable to recover any funds from the
seller's account.
We'll make every effort to recover the funds from the seller although we
can't guarantee you will receive a refund. For more information please
review our Buyer Protection Policy in the User Agreement.
To ensure that future transactions proceed smoothly, we recommend that you
review these Security Tips:
http://www.paypal.com/us/cgi-bin/?cm...buyers-outside
Sincerely,
Protection Services Department
What do I do from here? I think they should charge his account and make him pay the overdraft fees, but it seems like I will not get my money back. Has anyone else experienced this?