Sudden Restarts On MBP

hi all...

i recently purchased a MBP, and there have been a few occasions where i have clicked the apple menu and then "Shut Down" .... to then only have the screen sort of slowly grey out from top to bottom ... to which i get the error that i need to "hold the power button" or click the "restart" button.

why does this happen, and what does it mean?

is this a problem with the hard drive, or is this just a random shut down that happens from time to time?

Well, the screen you are getting is the Mac OS X "blue screen" (Kernel Panic). It can be related to a number of things. Hardware problem or software problem. Have you installed new software recently that might have caused this problem?

whitetar said:

hi all...

i recently purchased a MBP, and there have been a few occasions where i have clicked the apple menu and then "Shut Down" .... to then only have the screen sort of slowly grey out from top to bottom ... to which i get the error that i need to "hold the power button" or click the "restart" button.

why does this happen, and what does it mean?

is this a problem with the hard drive, or is this just a random shut down that happens from time to time?

Click to expand...

Whitetar-

I just posted about this in the OSX area of these forums because the same thing was happening to me on my MBP and its less then a week old. I would get that screen whenever i was attempting to connect to another computer using the bluetooth setup.
I eventually got so upset i called apple direct and the person on the phone told me that its 80% of the time caused by downloading third party software which causes some kind of corruption or issue somewhere on the HD which will give the computer this little hick-ups.
What i did was run disk warrior( great program to have anyway im my opinion) since i did that everything has been fine.

If that doesn't fix your problem i would suggest backing up your files and doing a reinstall of OSX and watching what you put back on and see which program is causing the issue.

Hope this helps

cool. thanks guys. ill check out Disk Warrior.