- Joined
- Jun 3, 2008
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- Your Mac's Specs
- MBP 15"
I'm a fairly new user to OS X, after 20 years of being a Windows developer. So, as one might expect, I've had a lot of questions about macs and their workings, in the effort to gain the productivity back that I had grown used to in the Windows world.
Some of these issues are apples and oranges, like learning new keyboard shortcuts, some are pleasant surprises, where Mac does something elegant that Windows does clumsily. And some, the Mac does clumsily (or not at all) where Windows does it excellently.
But that's all to be expected. What I have found surprising (and highly frustrating), is the quality of community support for Macs.
No matter how obscure the problem on a PC, I can Google it and find multiple in-depth discussions on the matter. Some of the comments are bunk, and others are spot on. But I almost always get my answers.
With the mac, I have to revise my search a half-dozen times before finally finding one or two people who ask the exact question I have. Great! The problem is, 19 times out of 20, all of the responses are completely anaemic; mac-apologists going on and on about how the mac does it is really better, or why having a missing set of useful functionality is actually an improvement, or how they've never seen that problem on THEIR mac.
Hey mac-apologists!! WHO CARES?? None of your screeds answer the questions these poor people are asking! Why do you all repeatedly invent straw-man questions to answer for them, leaving them with precisely no useful information?
Please PLEASE, help make these community boards useful - If Mac can't do something someone is asking, just write the words "the Mac can't do that," no matter how painful. And refrain from telling them why you really like the way that it doesn't do it. You'll be doing the entire community a tremendous service.
-b
PS - please don't challenge me to list examples of things that the Mac doesn't do, or do as well as elsewhere, unless you are actually prepared to behave as I've outlined above. Otherwise, you'll just continue being part of the problem, and probably look foolish as well.
Some of these issues are apples and oranges, like learning new keyboard shortcuts, some are pleasant surprises, where Mac does something elegant that Windows does clumsily. And some, the Mac does clumsily (or not at all) where Windows does it excellently.
But that's all to be expected. What I have found surprising (and highly frustrating), is the quality of community support for Macs.
No matter how obscure the problem on a PC, I can Google it and find multiple in-depth discussions on the matter. Some of the comments are bunk, and others are spot on. But I almost always get my answers.
With the mac, I have to revise my search a half-dozen times before finally finding one or two people who ask the exact question I have. Great! The problem is, 19 times out of 20, all of the responses are completely anaemic; mac-apologists going on and on about how the mac does it is really better, or why having a missing set of useful functionality is actually an improvement, or how they've never seen that problem on THEIR mac.
Hey mac-apologists!! WHO CARES?? None of your screeds answer the questions these poor people are asking! Why do you all repeatedly invent straw-man questions to answer for them, leaving them with precisely no useful information?
Please PLEASE, help make these community boards useful - If Mac can't do something someone is asking, just write the words "the Mac can't do that," no matter how painful. And refrain from telling them why you really like the way that it doesn't do it. You'll be doing the entire community a tremendous service.
-b
PS - please don't challenge me to list examples of things that the Mac doesn't do, or do as well as elsewhere, unless you are actually prepared to behave as I've outlined above. Otherwise, you'll just continue being part of the problem, and probably look foolish as well.
