I use mercury msn and have started to get a few problems when i start it up it signs me in everything fine but then when i get the list of my contacts it sits me offline for about 30 seconds then makes me online and lets me see who is online however this doesnt bother me too much the main issue is sending files! to some people it sends to others it gets to a certain amount and then just says it was cancled by the other side when they didn't how can i fix this?