Hi, folks.
I got an Apple TV a little over a year ago and I've had intermittent (but frequent) problems with extremely slow streaming speeds; lately it seems to be even more frequent. This happens with Netflix, HBO, Showtime, whatever. The Ookla SpeedTest app often gives me download speeds of well under 1 (one, uno) mbps. This is happening right now. The last test gave me 0.32 or something like that.
I'm getting a full five bars of Signal Strength when I look under Settings > Network.
At the same time, I get nice speedtest results of 16-20 MB on my MacBook and 8-10 mbps on my iPhone. Those devices are in the same room as the ATV, within five feet of it, and I'm in a two-room apartment, with the wi-fi router in the other room, about 20 feet away, tops. So it's not a problem with my internet, it's something in the ATV unit itself.
It's gotten incredibly frustrating. I get the impression from some internet searching that this and similar problems are common with the ATV, but none of the troubleshooting suggestions seem particularly useful or applicable to my case.
Thanks for any suggestions.
I got an Apple TV a little over a year ago and I've had intermittent (but frequent) problems with extremely slow streaming speeds; lately it seems to be even more frequent. This happens with Netflix, HBO, Showtime, whatever. The Ookla SpeedTest app often gives me download speeds of well under 1 (one, uno) mbps. This is happening right now. The last test gave me 0.32 or something like that.
I'm getting a full five bars of Signal Strength when I look under Settings > Network.
At the same time, I get nice speedtest results of 16-20 MB on my MacBook and 8-10 mbps on my iPhone. Those devices are in the same room as the ATV, within five feet of it, and I'm in a two-room apartment, with the wi-fi router in the other room, about 20 feet away, tops. So it's not a problem with my internet, it's something in the ATV unit itself.
It's gotten incredibly frustrating. I get the impression from some internet searching that this and similar problems are common with the ATV, but none of the troubleshooting suggestions seem particularly useful or applicable to my case.
Thanks for any suggestions.