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  1. #1
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Keller, Texas
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    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Mojave
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    https://forums.macrumors.com/threads...odels.2119893/

    Long thread over in MacRumors. A worthwhile read for anyone contemplating purchasing a new MacBook or MacBook Pro.

  2. #2
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
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    3,903
    Your Mac's Specs
    2017 13" MBPro, 2013 13" MBAir, 2010 MacPro, iPhone X
    I plan to keep an eye on that. I have a macbook pro 2017 (figures I'd finally break down and actually buy a new mac - it was the word "sale"!) .

    So far I have not had any of the issues with my keyboard. I did put a clear cover over the keyboard when I got it. Hopefully that will prevent the dust under the keys issue.

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  3. #3
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    IWT's Avatar
    Member Since
    Jan 23, 2009
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    Born in Scotland, Worked in Scotland then England, Now live in Wales
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    4,829
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    I'm sure, that is I think I'm sure, I read somewhere that you can input the serial number of a 2017 MacBook Pro to determine whether it is likely to be affected. Presumably because different manufacturing processes/standards/materials vary depending on the country of manufacture.

    Has anybody come across this website? My wife's 2017 MacBook Pro is in the category involved, but was likely manufactured somewhere different from models sold in North America, for instance.

    Ian
    Ian

  4. #4
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    pm-r's Avatar
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    Oct 16, 2010
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    Brentwood Bay, BC, Canada
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    @Ian
    Quote Originally Posted by IWT View Post
    I'm sure, that is I think I'm sure, I read somewhere that you can input the serial number of a 2017 MacBook Pro to determine whether it is likely to be affected. Presumably because different manufacturing processes/standards/materials vary depending on the country of manufacture.

    Has anybody come across this website? My wife's 2017 MacBook Pro is in the category involved, but was likely manufactured somewhere different from models sold in North America, for instance.

    Ian


    I didn't think the sticky keys was such a specific models problems but there mat be such a site.

    Or were you thinking of this one:
    13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
    https://www.apple.com/support/13inch...y-replacement/




    - Patrick
    ======

  5. #5
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
    Posts
    3,903
    Your Mac's Specs
    2017 13" MBPro, 2013 13" MBAir, 2010 MacPro, iPhone X
    I realize we started this thread a few months back but I just came across this bit of information about keyboard replacements. Looks like they are going to cover keyboard issues for select 2016 & 2017 Macbooks and Macbook Pros for fours years from the date of the first retail sale. That is a bit of something anyway. I will continue to keep my keyboard cover on mine as a preventative measure.

    https://www.apple.com/support/keyboa...d-macbook-pro/

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  6. #6
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    Maria Kate's Avatar
    Member Since
    Jul 12, 2018
    Location
    London
    Posts
    38
    Your Mac's Specs
    2016 Apple Macbook Air
    Thanks for sharing this info to everyone. I came across to this thread and I googled it for more information. I have read that Apple is now facing a third class action lawsuit over MBP keyboard, saying it is a fraudulent concealment. It says that "Apple was aware the keyboard design was faulty, and deliberately hid that fact from consumers so that they would purchase the machines." This is very alarming issue to all all mac users. So, for the meantime lets all take preventive measures on our mac keyboards.

  7. #7
    Second Class Action Suit Filed Against Apple Regarding Keyboards
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    56,774
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, Mojave
    It should be noted that Apple is replacing keyboards for free on those MacBook Pros which are affected. In some cases, especially on the new 2018 machines this requires not only the keyboard to be replaced but the entire top case as well. The reason for that is because the keyboard and top case are glued together. The same procedure is done as well when the battery is replaced under warranty.

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