MBP screen protector

Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
I bought a used MacBook pro with a screen protector. How can I safely remove it without destroying the retina screen?
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
What sort of screen protector is it...is it actually adhered to the display? Maybe it's one of those special flexible plastics that sort of sticks to things via cohesion (like the windshield of a automobile)...and doesn't actually use adhesive.

- Nick
 
OP
me1303
Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
What sort of screen protector is it...is it actually adhered to the display? Maybe it's one of those special flexible plastics that sort of sticks to things via cohesion (like the windshield of a automobile)...and doesn't actually use adhesive.

- Nick
It seems to adhered. I tried scraping a little from the corner of the screen and could not lift it.
 
Joined
May 21, 2012
Messages
10,703
Reaction score
1,158
Points
113
Location
Rhode Island
Your Mac's Specs
M1 Mac Studio, 11" iPad Pro 3rdGen, iPhone 13 ProMax, Watch S7, 2018 15" MBP, AirPods Pro
Why do you need/want to remove it? What did the original owner say when you asked them before you purchased it?
 
OP
me1303
Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
There a two nicks in it that I don't like. I bought it off ebay so it has had previous owners.
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
Maybe we should backup a bit here. Are you aware that retina displays have an antireflective coating on them...thus what may seem like a screen protector...may be the antireflective coating? On top of this...there was an issue with this antireflective coating wearing off...and in many cases it looks like trapped bubbles (kind of like a bad tint job on a window).

If this is the issue...Apple has a special free repair program for this. And depending on the exact model MacBook Pro we are talking about...it may still qualify for the repair.

Of course if this REALLY is a screen protector...then please disregard.

- Nick
 
OP
me1303
Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
I am not sure. That is why I am asking. I don't want to ruin the screen.

[h=1]Apple MacBook Pro Retina 2015 (a1502)- i5 5287U @2.7GHz 8 GB RAM 256GB SSD
[/h]
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
Here's an example. Probably a more serious example of this anti-reflective coating wearing issue...your MacBook Pro may not look nearly this bad (if your MBP's issue is this issue):

delam.jpg

- Nick
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
For more specifics do a search for "Apple anti-reflective coating repair". For the most part...model's that are eligible have 4 years from the purchase date of the computer. This would mean that your 2015 MacBook Pro has a good chance of being included. I think you get a brand new display.:)

Contact your nearest Apple Store to get things taken care of ASAP!

- Nick
 
OP
me1303
Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
I called apple today. I may have a problem since I am not the original owner.
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
I called apple today. I may have a problem since I am not the original owner.

Unless Apple has changed things...they've never required me to prove I was the original owner whenever I've taken in a computer for one of these special repair programs. Basically with these special repair programs...Apple is fixing a defect in design or a manufacturing defect...and whomever is the current owner...gets the benefit of the repair.

Many companies do state that only the original owner/purchaser of the item qualifies for repairs like this...but Apple does not require or stated this (as far as my experience has been).

Just tell Apple you have a MacBook Pro with the anti-reflective coating wearing off issue...and you would like to have it looked at/repaired via the special repair program you heard about. Apple usually only asks for the serial number. Beyond this...do not say or do anything unless asked.

If you give away too much information without being asked...or you look like the dog that just snatched & ate a cupcake off the kitchen countertop...you may jeopardize the free repair.

Please let us know how things progress.:)

- Nick
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
It is on it's way to Apple for a new screen

That's great news. Let us know when you get it back and how it then looks.

And thanks to Nick for his sharp memory about the Anti-Reflective free repair!
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
It is on it's way to Apple for a new screen

Excellent...great to hear it!:)

- Nick

p.s. Thanks Charlie...glad I remembered too!:) The "stuck on" screen protector started me thinking that it may not be a screen protector.
 
OP
me1303
Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
The MacBook is back with a new screen. My hats off to Apple for the quick turnaround.

Thanks to everyone on the post for guiding me in the right direction!
 
Last edited:

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,210
Reaction score
1,418
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
The MacBook is back with a new screen. My hats off to Apple for the quick turnaround.

Awesome! Apple is regularly at the top or near the top in customer service. As you experienced...not only did you not need to be the original owner...Apple also took care of the repair VERY quickly & shipped both ways very quickly. Definitely not the case with many other retailers.

Congrats...nice new display!:)

- Nick
 
Joined
Oct 16, 2010
Messages
17,496
Reaction score
1,541
Points
113
Location
Brentwood Bay, BC, Canada
Your Mac's Specs
2011 27" iMac, 1TB(partitioned) SSD, 20GB, OS X 10.11.6 El Capitan
The MacBook is back with a new screen. My hats off to Apple for the quick turnaround.


Wow!!! Is that ever great news and super fast. That should make you a pretty happy Apple Mac user, and probably a pristine screen that is better than the original. Nice!!!



- Patrick
======
 
OP
me1303
Joined
Jan 2, 2008
Messages
106
Reaction score
0
Points
16
Wow!!! Is that ever great news and super fast. That should make you a pretty happy Apple Mac user, and probably a pristine screen that is better than the original. Nice!!!



- Patrick
======

Yes I was amazed how fast it was and now a beautiful screen without nicks, scratches and stains!!!
 
Joined
Oct 16, 2010
Messages
17,496
Reaction score
1,541
Points
113
Location
Brentwood Bay, BC, Canada
Your Mac's Specs
2011 27" iMac, 1TB(partitioned) SSD, 20GB, OS X 10.11.6 El Capitan
Yes I was amazed how fast it was and now a beautiful screen without nicks, scratches and stains!!!


And I assume that they of course would replace it with another new Retina non-laminating display screen. :Smirk:



- Patrick
======
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top