MacBook Pro 2016: Potential Defect (Click Noise Issue) of All Keyboard

[nm12b3]

I tested 10 diffrent MacBook Pro (2016/15inch/1TB/460), and all of them had same issue. Apple engineer team didn't use the term "Defect", but described this as "Inconsistency." Now Apple, to solve this issue, uses a tiny part "Shim" between a key cover and rubber&plastic parts. However, some reporters said it didn't work properly, and I believe this issue should be fixed fundamentally, so I'm looking for the find and decent device, but I haven't got yet. Apple still says this is only tiny issue, and only happens in few devices. I wonder how many people are realized this issue, and if there is a clear and decent device, I hope to buy that one.

1st MacBook Pro (Unchecked) had noises on " ', 1, 2, 3, 4" Keys.
2nd MacBook Pro (2017 Feb) had a noise on "Enter" Key. https://youtu.be/UMJhSBTFObY
3rd MacBook Pro (2017 Feb) had a noise on "Caps Lock" Key. https://youtu.be/g13703imkr8
4th MacBook Pro (2017 Mar) had a noise on "Delete" Key. https://youtu.be/jU9Rrb9in74
5th MacBook Pro (2017 Jan) had a noise on "Q" and "9" Keys. https://youtu.be/_4TPcFM0bv0, https://youtu.be/-8MKUZ69-8g
6th MacBook Pro (2017 Jan) had a noise on "Z", "Delete", and "Tab" Keys. https://youtu.be/v97wErjLRxQ
7th MacBook Pro (2017 Feb) had a noise on "H" Key. https://youtu.be/CE6PSCMUzJU
8th MacBook Pro (2017 Feb) had a noise on "Enter" Key. https://youtu.be/znUa9XO-Zrg
9th MacBook Pro (2017 Mar) had a noise on "Enter" Key. https://youtu.be/_EcCs-k3B70
10th MacBook Pro (2016 Nov) had a noise on "Enter" Key. https://youtu.be/UdCGF0r2Aqw
( ) = Built Date
*10th MacBook Pro that I last replaced was on the best condition. It has slightly lower noise than other issues.

Apple Discussion: https://discussions.apple.com/thread/7944089
Mac Rumors Forum: https://forums.macrumors.com/thread...high-pitched-keyboar d-clicking-sound.2022399

 

[badshoehabit]

No key tapping is silent. I can replicate the effect you have achieved in your videos - random and repetitive heavy tapping, but that's not realistic keyboard use. Are you saying you have returned ten MBPs? Not to be unkind, but perhaps your hearing is oversensitive.

 

[Raz0rEdge]

Not sure where to go with this..

 

[pigoo3]

Looks like quite a bit of data...and there does seem to be discussion of this elsewhere. Maybe this is the early stages of an actual widespread issue...or maybe just a few units.

As Sue mentioned above...she can replicate it on her 2015 MBP...and I know I can replicate it on our 2015 MacBook Air. Thus this may or may not really be an issue with most folks...maybe folks mentioning it have a higher than average sensitivity.

Anyone here have a 2016 MacBook Pro...and has (or doesn't have) the issue in question?

Thanks,

- Nick

 

[Raz0rEdge]

I have the 2016 MBP with TB and don't have any of this clicking issues..

 

[harryb2448]

Get [prepared for the next civil suit v Apple!

 

[S.SubZero]

I have two 2016 MacBook Pro 15" models, one is mine and one was issued by my work. As well, we have several people at work on the 2016 models of various specs and size.

They *do* have clicky keyboards. They are noisy. The noise isn't distinctly unpleasant, just not always appropriate. In all of ours, the sound doesn't seem to indicate any sort of mechanical fault or problem; typing is reliable and smooth, they are just inherently clicky. No matter how softly the keys are pressed, they still produce a click.

The 12" MacBooks don't seem to exhibit this noise. They are very quiet. The newer standalone wireless keyboard is a bit noisy but it's more hollow sounding which may be related to the throw distance being greater.

 

[pigoo3]

I have two 2016 MacBook Pro 15" models, one is mine and one was issued by my work. As well, we have several people at work on the 2016 models of various specs and size.

They *do* have clicky keyboards. They are noisy. The noise isn't distinctly unpleasant, just not always appropriate. In all of ours, the sound doesn't seem to indicate any sort of mechanical fault or problem; typing is reliable and smooth, they are just inherently clicky. No matter how softly the keys are pressed, they still produce a click.

Thanks S.Subzero for the detailed reply. I know Apple redesigns things from time to time...and I know the keyboard on newer Apple notebooks has been redesigned. This "clicking" may (as you stated) just be a difference in design from the previous keyboard...and not a mechanical fault or problem as described by the OP.

- Nick

 

[chscag]

I can't believe folks are annoyed by "clicky" keyboards. I can remember when our office (US Govt) had all IBM PS2 machines with the old solid metal IBM keyboards that you could hear from 100 feet away.

 

[harryb2448]

To say nothing of the old Remington Royal typewriters?

 

[S.SubZero]

I can't believe folks are annoyed by "clicky" keyboards. I can remember when our office (US Govt) had all IBM PS2 machines with the old solid metal IBM keyboards that you could hear from 100 feet away.

The issue for me is that people frequently bring laptops into meetings, and if you try to crank out a quick IM reply or something, everyone knows. I brought one to a training class once and I felt kinda bad cuz here I am getting IMs (work-related, actionable things) and I'm clacking away while the trainer is talking. I ended up bringing a 12" MacBook the other days of the class and it was far quieter so I was like a ninja.

 

[MacInWin]

S.SubZero, as a former trainer, let me assure you that no, you were not like a ninja. Nothing is more annoying to an instructor that someone sitting in class typing away, no matter how silent the keyboard may be. Frankly, if it's a work environment and you feel the need to communicate for the so-called "actionable things," then leave the room so your typing doesn't distract others. There is NO SUCH THING as a ninja typist.

 

[lclev]

I don't know Jake - I can carry on complete conversations with my husband, looking right at him, while typing a reply on this forum all at the same time. He has no idea as long as he can't see my hands and my MB Air is totally silent as I type. Keeps me out of trouble. ;D

Now if I had one with a clacky keyboard.... the jig would be up!!!!

Lisa

P.S. As a former teacher and presenter I do know what you mean.

 

[S.SubZero]

S.SubZero, as a former trainer, let me assure you that no, you were not like a ninja. Nothing is more annoying to an instructor that someone sitting in class typing away, no matter how silent the keyboard may be. Frankly, if it's a work environment and you feel the need to communicate for the so-called "actionable things," then leave the room so your typing doesn't distract others. There is NO SUCH THING as a ninja typist.

You don't know there's such a thing as a ninja typist. Cuz you can't hear them!

One of the issues with doing training in corporate environments is work rarely can come to a screeching halt. While efforts are always made to minimize it, work's gotta work. Even if it's no more than to tell a persistent person "I'm in a class!" On the 2016 MBP doing so is much louder than on a 12" MacBook.

 

[MacInWin]

S.SubZero, two things: One, you need to learn that instructors see that every day, students think they can fool them, but rarely does it actually work. Two, don't take your MBP to the class. Problem solved. Persistent people don't get an answer, class is not disrupted, student doesn't miss anything that may be critical. If your employer sends you to class, they want you to take the class. As an instructor, I made sure that all student's bosses knew that if they wanted the student, to get in touch with me, not them. Otherwise, student not allowed in.

Lisa, I put a blank question on the test with just the question number, plus the answer options with no text and used that as a "free" question. If there had been no ninjas, I would give the answer at the end of the class, but if there was a ninja, I gave out the answer while that student was distracted with typing.

But what worked best was to get corporate approval for a "no device" approach. No phones, no pads, no laptops, just paper and pencil. Old school. Class is class. If the class isn't higher priority than the so-called "critical" daily stuff, then don't bother with it. Commit or go home. Don't waste my time.