New 2015 13 inch Macbook Pro Keyboard and Trackpad not working

[WallaceBarry]

Hi All
Is anybody else experiencing this problem ... my Macbook Pro 13 inch is a few weeks old and suddenly today when trying to work on it, first the trackpad stopped responding, then after a force reboot the keypad also does not respond.
I am using a bluetooth keyboard and mouse successfully

 

[pigoo3]

Try an SMC Reset:

https://support.apple.com/en-us/HT201295

If that doesn't work…have Apple look at it…or return it. It's only 3 weeks old.

- Nick

 

[WallaceBarry]

Thx Nick, tried SMC reset ... still no response

 

[pigoo3]

You really shouldn't be experiencing this sort of trouble with a 3 week old computer. Have Apple look at it.

- Nick