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Apple Computing Products:
macOS - Apps and Programs
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<blockquote data-quote="kmbaroyale19" data-source="post: 1888913" data-attributes="member: 401571"><p>Thank you Jake, I will try that.</p><p>On July 26 I had online chats over a 4 hour period with 4 different Apple Support Advisors. After long sessions of questions and answers each suggested a solution which involved re-booting the Mac, after which of course, they were no longer available.</p><p>I have the feeling that when they don't know the answer, they use the "escape" door and tell me to reboot.</p></blockquote><p></p>
[QUOTE="kmbaroyale19, post: 1888913, member: 401571"] Thank you Jake, I will try that. On July 26 I had online chats over a 4 hour period with 4 different Apple Support Advisors. After long sessions of questions and answers each suggested a solution which involved re-booting the Mac, after which of course, they were no longer available. I have the feeling that when they don't know the answer, they use the "escape" door and tell me to reboot. [/QUOTE]
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Apple Computing Products:
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