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Apple Computing Products:
macOS - Operating System
Yosemite problem. Cannot receive or send email
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<blockquote data-quote="denniswpearce" data-source="post: 1613853" data-attributes="member: 293461"><p>Thanks for all your recommendations guys but it was a bit more complicated than your suggested remedies. I called Apple and the first person had my permission to log on to my iMac remotely and could see everything that I was looking at and also had their cursor showing the screen. I did as requested and made many changes all to no avail. That person then passed me onto their supervisor and he got me to do many things most of which did not work,but eventually it all started working perfectly. </p><p>It actually took 2 1/2 hours to solve.</p><p>My new Yosemite operating system now works well, and I will have to try out other stuff on here to make sure there are no problems. But I do have a personal phone number to go back to if I experience further problems.</p><p>Brilliant service from Apple.</p><p>But thanks everyone on here.</p><p>Please don,t ask me what they did as its all beyond my limited knowledge.</p></blockquote><p></p>
[QUOTE="denniswpearce, post: 1613853, member: 293461"] Thanks for all your recommendations guys but it was a bit more complicated than your suggested remedies. I called Apple and the first person had my permission to log on to my iMac remotely and could see everything that I was looking at and also had their cursor showing the screen. I did as requested and made many changes all to no avail. That person then passed me onto their supervisor and he got me to do many things most of which did not work,but eventually it all started working perfectly. It actually took 2 1/2 hours to solve. My new Yosemite operating system now works well, and I will have to try out other stuff on here to make sure there are no problems. But I do have a personal phone number to go back to if I experience further problems. Brilliant service from Apple. But thanks everyone on here. Please don,t ask me what they did as its all beyond my limited knowledge. [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Yosemite problem. Cannot receive or send email
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