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Apple Computing Products:
macOS - Apps and Programs
Word for Mac 2011 toolbar/ribbon issues
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<blockquote data-quote="chscag" data-source="post: 1501404" data-attributes="member: 46727"><p>Sorry about not getting back to you earlier but Sunday is a work day for me. Let's try to reset the Normal Template although if you recently reinstalled Office 2011, that should have given you a new template. Let's try anyway. Follow along as it requires some terminal work.</p><p></p><p>The first thing we have to do is unhide your user library. (The user library is hidden by default in Lion and Mountain Lion.)</p><p></p><p>Open your terminal application: (Applications, Utilities, Terminal.app) and type the following (you can copy from here).</p><p></p><p><strong>chflags nohidden ~/Library/</strong></p><p></p><p>Press return. Now type in the word <strong>exit</strong> to leave the terminal. The user library should now be visible.</p><p></p><p>Make sure you close all Office 2011 applications. </p><p></p><p>Open your Finder. Navigate your way to the Normal Template by following this:</p><p></p><p><strong>Macintosh HD/Users/your user name/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm</strong></p><p></p><p>Delete the file "Normal.dotm" but do not empty the trash.</p><p></p><p>Open Word 2011. Word will create a new Normal template upon startup. The new Normal template will not have any of your previous changes that you may have made to menus or attached macros.</p><p></p><p>If the new Normal template does not cure the problem, delete the new one and restore your old one from the trash. Let me know.</p></blockquote><p></p>
[QUOTE="chscag, post: 1501404, member: 46727"] Sorry about not getting back to you earlier but Sunday is a work day for me. Let's try to reset the Normal Template although if you recently reinstalled Office 2011, that should have given you a new template. Let's try anyway. Follow along as it requires some terminal work. The first thing we have to do is unhide your user library. (The user library is hidden by default in Lion and Mountain Lion.) Open your terminal application: (Applications, Utilities, Terminal.app) and type the following (you can copy from here). [B]chflags nohidden ~/Library/[/B] Press return. Now type in the word [B]exit[/B] to leave the terminal. The user library should now be visible. Make sure you close all Office 2011 applications. Open your Finder. Navigate your way to the Normal Template by following this: [B]Macintosh HD/Users/your user name/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm[/B] Delete the file "Normal.dotm" but do not empty the trash. Open Word 2011. Word will create a new Normal template upon startup. The new Normal template will not have any of your previous changes that you may have made to menus or attached macros. If the new Normal template does not cure the problem, delete the new one and restore your old one from the trash. Let me know. [/QUOTE]
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Apple Computing Products:
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Word for Mac 2011 toolbar/ribbon issues
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