Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Notebook Hardware
Why!!!!!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="jedivulcan" data-source="post: 387622" data-attributes="member: 29465"><p>I ordered a return on it from Apple Store phone support. I went to an Apple Store Genius Bar earlier today and after spending an hour waiting past my appointment time, I was given lip service from their Genius working there, refusing to replace or return it unless I paid a restocking fee for it. I told him it was there I even said, "Doesn't Apple have a no questions asked policy with customer support?" He said something in the lines as "Well, it doesn't bother me" and kept refusing (well, refusing and mentioning a restocking fee). I wasted a lot of time. I know it sounds like I might be a snippy customer. I'm not, I give people more respect than they deserve. This guy deserved none from me based on his barrage of questions. I'm now left with a pending return with plenty of accessories I bought for my Macbook Pro that will never really see any use. I guess I can use my 15 inch InCase for a different laptop or my Macbook Pro keyboard skin... I dunno... this has just bee another awful experience from Apple.</p></blockquote><p></p>
[QUOTE="jedivulcan, post: 387622, member: 29465"] I ordered a return on it from Apple Store phone support. I went to an Apple Store Genius Bar earlier today and after spending an hour waiting past my appointment time, I was given lip service from their Genius working there, refusing to replace or return it unless I paid a restocking fee for it. I told him it was there I even said, "Doesn't Apple have a no questions asked policy with customer support?" He said something in the lines as "Well, it doesn't bother me" and kept refusing (well, refusing and mentioning a restocking fee). I wasted a lot of time. I know it sounds like I might be a snippy customer. I'm not, I give people more respect than they deserve. This guy deserved none from me based on his barrage of questions. I'm now left with a pending return with plenty of accessories I bought for my Macbook Pro that will never really see any use. I guess I can use my 15 inch InCase for a different laptop or my Macbook Pro keyboard skin... I dunno... this has just bee another awful experience from Apple. [/QUOTE]
Verification
Post reply
Forums
Apple Computing Products:
macOS - Notebook Hardware
Why!!!!!
Top