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Digital Lifestyle
Internet, Networking, and Wireless
Why is my Internet connection so slow? (on Mac & PC)
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<blockquote data-quote="rsherid" data-source="post: 981505" data-attributes="member: 66720"><p>The story: We just switched our service over to Time Warner's RoadRunner cable Internet from AT&T's U-Verse DSL (was supposedly 6 MB/s). We signed up for and will be paying for Time Warner's fastest service, which is supposedly 15 MB/s. </p><p></p><p>I tested it with speedtest.net the first day, running no applications or anything, and the thing topped out at 6 MB/s. After hours of technical support, they came out and replaced their Motorola Surfboard modem with a Scientific Atlanta modem using our own brand new Belkin N router. The connection still only gets 5 MB/s. </p><p></p><p>The technician himself tried it and only got 7 MB/s, explaining that since we live in an apartment building with "kids downloading MP3s and movies" this is to be expected. </p><p></p><p>Still, why advertise 15 MB/s if you can't deliver? Additionally, should we downgrade our service and then get less MB/s than that connection's advertised speed?</p></blockquote><p></p>
[QUOTE="rsherid, post: 981505, member: 66720"] The story: We just switched our service over to Time Warner's RoadRunner cable Internet from AT&T's U-Verse DSL (was supposedly 6 MB/s). We signed up for and will be paying for Time Warner's fastest service, which is supposedly 15 MB/s. I tested it with speedtest.net the first day, running no applications or anything, and the thing topped out at 6 MB/s. After hours of technical support, they came out and replaced their Motorola Surfboard modem with a Scientific Atlanta modem using our own brand new Belkin N router. The connection still only gets 5 MB/s. The technician himself tried it and only got 7 MB/s, explaining that since we live in an apartment building with "kids downloading MP3s and movies" this is to be expected. Still, why advertise 15 MB/s if you can't deliver? Additionally, should we downgrade our service and then get less MB/s than that connection's advertised speed? [/QUOTE]
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Why is my Internet connection so slow? (on Mac & PC)
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