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Switcher Hangout (Windows to Mac)
What made you switch?
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<blockquote data-quote="NMMI89" data-source="post: 902695" data-attributes="member: 108535"><p>"I had an HP DV9700 worked on Monday 8 June 2009. Tuesday 9 June 2009 my laptop wouldn't even start. No BIOS, nothing on the screen, no nothing except the lights for the dvd controls were on. Took my laptop to my local computer shop and they told me about the Limited Warranty whatever-it-is. Stoked, I immediately went home, got on HP website and found out that my DV9700 WASN'T EVEN COVERED!!! Even though I experienced the same problems as the other models. I called the number and talked to "someone" I couldn't even pronounce the name (yes, it was somewhere in India). Whereby, she kept repeating over and over that the Limited-blah-blah-blah didn't cover my HP. Then, I kept telling her over and over that since it was a "DV9000" model series it should be covered. I then asked to talk to a supervisor. She put me on hold for a total of 45 mins!!! Then, she hung up on me!!!! I decided to google a local shop here. Spent 25 min on the freeway, got to the shop where they did a diagnostic and told me my motherboard crapped out. They also told me that HP has had soooo many problems with this type of laptop. THEN, they said it would cost me.....wait for it.....$800!!!!! To fix!!!!!!. So, you can see my dilemma. I'm mad at HP for not honoring a "recall model" and for not helping their customer and the shop who was going to charge me $800. I'm done with HP."</p><p></p><p>I posted this on an "I-hate-HP"-type forum. Done with anything PC. Mac is the way for me. They may be on the pricey side but that's what you pay for. A great product. Outstanding customer service. It's like buying the Ferrari of computers to me.</p></blockquote><p></p>
[QUOTE="NMMI89, post: 902695, member: 108535"] "I had an HP DV9700 worked on Monday 8 June 2009. Tuesday 9 June 2009 my laptop wouldn't even start. No BIOS, nothing on the screen, no nothing except the lights for the dvd controls were on. Took my laptop to my local computer shop and they told me about the Limited Warranty whatever-it-is. Stoked, I immediately went home, got on HP website and found out that my DV9700 WASN'T EVEN COVERED!!! Even though I experienced the same problems as the other models. I called the number and talked to "someone" I couldn't even pronounce the name (yes, it was somewhere in India). Whereby, she kept repeating over and over that the Limited-blah-blah-blah didn't cover my HP. Then, I kept telling her over and over that since it was a "DV9000" model series it should be covered. I then asked to talk to a supervisor. She put me on hold for a total of 45 mins!!! Then, she hung up on me!!!! I decided to google a local shop here. Spent 25 min on the freeway, got to the shop where they did a diagnostic and told me my motherboard crapped out. They also told me that HP has had soooo many problems with this type of laptop. THEN, they said it would cost me.....wait for it.....$800!!!!! To fix!!!!!!. So, you can see my dilemma. I'm mad at HP for not honoring a "recall model" and for not helping their customer and the shop who was going to charge me $800. I'm done with HP." I posted this on an "I-hate-HP"-type forum. Done with anything PC. Mac is the way for me. They may be on the pricey side but that's what you pay for. A great product. Outstanding customer service. It's like buying the Ferrari of computers to me. [/QUOTE]
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What made you switch?
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