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Apple Computing Products:
macOS - Apps and Programs
Weird File Open dialog problem in Word 2004
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<blockquote data-quote="smarkie" data-source="post: 872330" data-attributes="member: 109820"><p><strong>Having the same problem...Open dialog does not work, not fixed by deleting prefs</strong></p><p></p><p>A few days ago, I started having the same problem--after using Word 2004 all day, every day (or at least every weekday) since the middle of 2005 when I upgraded to it from the prior version (on an older, pre-Intel G5; the current machine is an 8-core Mac Pro running OS 10.5.7), it suddenly came up with this problem. The very first thing I did was delete the Word preferences file. Then I deleted the Office preferences file. Then I repaired disk permissions. Then I shut down and restarted the machine (as opposed to simply doing a restart). Then, when none of that had any effect, I purchased and installed Word 2008, thinking that somehow the Word software was corrupted in some way. The problem remains. I can open documents from anywhere EXCEPT by using the OPEN menu dialog. When I attempt to open documents from the OPEN menu dialog, I get an infinitely wide screen with nothing on it but blank blue/white rows. None of the menus will work at this point, though I can escape from this dialog and Word will stay up and work normally (other than this issue, of course). ALSO, in a related issue, the FILE LOCATIONS dialog in Preferences does not work either. Same result as with the OPEN dialog if I try to Modify the locations of any of the different file types listed. Can anyone suggest something else to try???</p></blockquote><p></p>
[QUOTE="smarkie, post: 872330, member: 109820"] [b]Having the same problem...Open dialog does not work, not fixed by deleting prefs[/b] A few days ago, I started having the same problem--after using Word 2004 all day, every day (or at least every weekday) since the middle of 2005 when I upgraded to it from the prior version (on an older, pre-Intel G5; the current machine is an 8-core Mac Pro running OS 10.5.7), it suddenly came up with this problem. The very first thing I did was delete the Word preferences file. Then I deleted the Office preferences file. Then I repaired disk permissions. Then I shut down and restarted the machine (as opposed to simply doing a restart). Then, when none of that had any effect, I purchased and installed Word 2008, thinking that somehow the Word software was corrupted in some way. The problem remains. I can open documents from anywhere EXCEPT by using the OPEN menu dialog. When I attempt to open documents from the OPEN menu dialog, I get an infinitely wide screen with nothing on it but blank blue/white rows. None of the menus will work at this point, though I can escape from this dialog and Word will stay up and work normally (other than this issue, of course). ALSO, in a related issue, the FILE LOCATIONS dialog in Preferences does not work either. Same result as with the OPEN dialog if I try to Modify the locations of any of the different file types listed. Can anyone suggest something else to try??? [/QUOTE]
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Apple Computing Products:
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Weird File Open dialog problem in Word 2004
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