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Apple Computing Products:
macOS - Operating System
USB 3.0 External HDs Freezing when Copying Files, Then Finder Freezes.
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<blockquote data-quote="whiteship1" data-source="post: 1704839" data-attributes="member: 370965"><p>OK Here's an update. I spoke with Seagate about this and their initial response was (believe it or not): "Copy fewer files at a time". I was like, "really?? That's like telling me I should only make right turns in my car!". Anyway after about half an hour of explaining, they told me that their Mac-formatted drives only come in up to 4TB models, whereas the PC formatted ones (like the one I bought) go to 5TB. Obviously if there were no hardware difference between the two this wouldn't be the case. But in any case they sent me another 5TB drive (PC-formatted) from their "newest lots". I just tried it and it basically has the same issue. Looking closely at my test copy of a 50GB folder, it copied the first 3 or so GB relatively fast, then it started slowing down dramatically. By the time I decided I'd had enough, it had copied 39GB after FOUR HOURS. And I have been waiting 20 minutes for the copy to "stop". This is clearly not acceptable. There is no opportunity for a refund, since I bought it through Amazon and it has been more than 30 days (and Seagate won't refund). Something tells me that the driver is messed up. I suppose I can try to have them replace it with their 4TB Mac-formatted drive but I paid for a 5TB. This drastic slowdown in copy performance is something I've found all over the interwebs but no real solution is available; the cables are new, the drive is directly connected, and Spotlight indexing is disabled for that drive. Any other ideas about this?</p></blockquote><p></p>
[QUOTE="whiteship1, post: 1704839, member: 370965"] OK Here's an update. I spoke with Seagate about this and their initial response was (believe it or not): "Copy fewer files at a time". I was like, "really?? That's like telling me I should only make right turns in my car!". Anyway after about half an hour of explaining, they told me that their Mac-formatted drives only come in up to 4TB models, whereas the PC formatted ones (like the one I bought) go to 5TB. Obviously if there were no hardware difference between the two this wouldn't be the case. But in any case they sent me another 5TB drive (PC-formatted) from their "newest lots". I just tried it and it basically has the same issue. Looking closely at my test copy of a 50GB folder, it copied the first 3 or so GB relatively fast, then it started slowing down dramatically. By the time I decided I'd had enough, it had copied 39GB after FOUR HOURS. And I have been waiting 20 minutes for the copy to "stop". This is clearly not acceptable. There is no opportunity for a refund, since I bought it through Amazon and it has been more than 30 days (and Seagate won't refund). Something tells me that the driver is messed up. I suppose I can try to have them replace it with their 4TB Mac-formatted drive but I paid for a 5TB. This drastic slowdown in copy performance is something I've found all over the interwebs but no real solution is available; the cables are new, the drive is directly connected, and Spotlight indexing is disabled for that drive. Any other ideas about this? [/QUOTE]
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Apple Computing Products:
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USB 3.0 External HDs Freezing when Copying Files, Then Finder Freezes.
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